Resident Services Coordinator

Job Description

Job Description

Maloney Properties – Voted “Best Place to Work” by its employees for 11 years!

About Us

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area. 

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities:

The Resident Services Coordinator will join a team responsible for a community of mixed-income family housing (102 units) in Boston’s historic Charlestown neighborhood. The work hours are 8:30am to 4:30pm, Monday to Friday with some evening hours for special events. Your primary focus is to provide information on community-based resources and assist the resident population in accessing those resources. You will network, collaborate, and build partnerships with the local and extended community to bring additional services and support to the residents. Additionally, you will serve as the community’s activities coordinator, developing and facilitating various types of programming for a range of populations and needs.

Your Qualifications:

Previous experience providing resident services in family housing is preferred. Experience developing activities and programming is a plus. Experience with cross agency networking/collaboration and building partnerships. Excellent communication, organizational, and multitasking skills are required. MS Office experience is required. Bilingual in English/Spanish is required with a valid driver’s license and access to a vehicle, with the ability to travel between properties. 

Compensation & Benefits

We offer highly competitive pay and a comprehensive benefits package including great health benefits, 13 paid holidays, vacation time, 401k match, life and disability insurance, employee assistance program, an extra paid day off during your birthday month, and more! You will love our family-friendly workplace and healthy work-life balance at Maloney.

We also offer training programs and opportunities that lead to employee advancement and promotions. If you are interested in furthering your skills and building your career, this is a great opportunity for you!

Salary Range: $65,000-70,000 depending on previous experience.

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