Collection Specialist
TruNorth Resolution Group LLC
Benefits:
Bonus based on performance
Company parties
Opportunity for advancement
Paid time off
Training & development
Position Overview
We are seeking a motivated and professional Collections Specialist to join our team. This role focuses on communicating with consumers, negotiating payment arrangements, and resolving accounts while maintaining compliance and professionalism on every interaction.
Key Responsibilities
Contact consumers regarding outstanding accounts
Negotiate payment arrangements and account resolutions
Maintain professionalism on all calls
Document account activity accurately in our system
Meet daily, weekly, and monthly performance goals
Work collaboratively with team members and leadership
Qualifications
Previous collections experience is a plus (not required)
Strong communication and active listening skills
Ability to de-escalate situations and find solutions
Comfortable working in a goal-driven environment
Basic computer and data entry skills
Reliable, motivated, and team-oriented
Compensation & Incentives
Competitive hourly wage based on experience
Highly competitive performance incentives
Bonus structure integrated with the Zizo platform
Daily performance-based games and incentives
Opportunities for advancement and career growth
Vacancy posted 2 days ago
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