ServiceNow Developer - HRSD
brabers
We are looking for an experienced ServiceNow Engineer with a strong background in ServiceNow development and deep expertise in the HR Service Delivery (HRSD) module. The successful candidate will play a key role in designing, developing, and enhancing HR solutions on the ServiceNow platform, working closely with HR and business stakeholders to streamline employee services and automate HR processes. Key Responsibilities Design, develop and configure scalable solutions within the ServiceNow platform. Lead the implementation and enhancement of the HR Service Delivery (HRSD) module. Configure and maintain HR Services , Case Management , Centres of Excellence (COEs) and Employee Lifecycle Events . Build and optimise HR workflows to improve employee experience and operational efficiency. Develop integrations between ServiceNow and third-party HR systems where required. Troubleshoot, debug and resolve platform issues while ensuring adherence to ServiceNow best practices. Collaborate with business analysts, HR stakeholders and technical teams to gather requirements and translate them into technical solutions. Participate in code reviews, testing, deployments and platform upgrades. Produce technical documentation and support knowledge transfer across the team. Required Skills & Experience Strong hands-on experience developing solutions on the ServiceNow platform. Extensive experience implementing and supporting the ServiceNow HR Service Delivery (HRSD) module. Strong knowledge of: HR Services HR Case Management Centres of Excellence (COEs) Employee Lifecycle Events / Employee Journey Management Experience with Flow Designer, IntegrationHub and Service Catalog. Knowledge of ServiceNow scripting, APIs and integrations. Strong understanding of ServiceNow development best practices and platform architecture. Excellent problem-solving and stakeholder management skills. Strong communication skills with the ability to work in agile environments. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). HRSD Implementation Specialist certification. Experience integrating ServiceNow with HR platforms such as Workday, SAP SuccessFactors or Oracle HCM. Experience with Agile/Scrum delivery methodologies. #J-18808-Ljbffr
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