Vice President of Managed & Professional Services

About the Company Innovative provider of software solutions for public transit & healthcare industries. Industry: Computer Software. Type: Privately Held. Founded: 2019. Employees: 201-500. About the Role Vice President of Managed & Professional Services to spearhead a pivotal enterprise initiative. The executive will lead the transformation of the services delivery model, focusing on AI-driven operational excellence. This role is not about maintenance; it is about leading change that will impact revenue growth, customer success, and the platform’s future. Responsibilities Define and execute a unified services strategy. Drive organizational transformation. Integrate services teams into a cohesive enterprise model. Champion the adoption of AI-enabled tools and workflows. Collaborate with executive leadership to shape the future operating model. Qualifications Minimum 12 years of leadership experience in managed services, professional services, or technology-enabled services organizations. Proven track record in growing services revenue, improving profitability, and leading large-scale organizational change. Strategic thinker, decisive leader, strong communicator capable of influencing stakeholders at all levels. Experience with AI-driven solutions and a background in mobility, transportation, or adjacent markets. Results-driven with ownership mindset and ability to inspire and elevate a team. Hiring Manager Chief Operating Officer Functions Operations Sales/Revenue #J-18808-Ljbffr Confidential