Supervisor, Computer Operations

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Since 1990, Cook Systems-a certified veteran-owned IT consulting firm-has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust-and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Job Title: Data Center Operations Supervisor

Summary: The Data Center Operations Supervisor is responsible for overseeing the computer operations within the data center. This role involves managing the day-to-day assignments of staff, ensuring the performance of production systems, and maintaining system availability. The supervisor will also prepare performance metrics and collaborate with IT groups to meet service objectives.

Responsibilities:

• Supervise computer operations within the data center.
• Assign daily tasks to staff and monitor their work performance.
• Manage daily activities to resolve problems and address change management issues.
• Ensure production systems meet online response time requirements.
• Maintain system availability and prepare metrics for systems performance evaluation.
• Collaborate with IT groups and users to ensure service objectives are met.
• Mentor and manage technical staff.

Qualifications:

• Associate's or Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 5 years of IT work experience in computer operations with exposure to multi-platform environments.
• Experience in leading teams and projects.
• First-level management experience in data center operations.
• Ability to manage multiple processes within the operations area.

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Why Work with Us

At Cook Systems, we don't just offer jobs-we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum-because your family's security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months-because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee-you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.

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