Bilingual Legal Receptionist

Job Description

Job Description

We are in search of a  BUBBLY and  PERSONABLE bilingual legal receptionist to join our expanding law firm in Sugar Land, TX. This is an excellent opportunity to be part of a  COMPASSIONATE team dedicated to excellence. Our rapidly growing personal injury law firm is looking for a Bilingual Receptionist (English/Spanish) who embodies integrity, empathy, and excellence. The ideal candidate will have a minimum of 2 years' experience in phone-based customer service or reception. Enthusiasm for career growth,  POSITIVE  attitude, and effective communication are key qualities we are seeking. The perfect candidate will align with our core values, including compassion, accountability, proactive issue resolution, service-oriented mindset, and unwavering integrity in all interactions.

Compensation:

$30,000 - $38,000 yearly

Responsibilities:

• Welcome and greet visitors to our office with a warm and friendly demeanor

• Efficiently handle and direct incoming phone calls in a professional manner

• Sort and manage incoming and outgoing mail, including scanning and organizing medical records and correspondence

• Ensure the office space is consistently clean, organized, and presentable

• Monitor and maintain office supplies inventory to ensure stock levels are adequate

• Monitor and maintain break room supplies and presentation

• Assist in coordinating travel arrangements for team members

• Uphold the firm's professional image by demonstrating integrity and empathy

• Demonstrate exceptional customer service and interpersonal skills

• Take ownership of maintaining a welcoming and inviting office environment

• Collaborate closely with team members to ensure smooth office operations

Qualifications:

• Fluency in  SPANISH is a  mandatory requirement for this role; proficiency in Spanish is a non-negotiable aspect of this position.

• Minimum of 2 years of legal reception experience is highly preferred.

• Experience in customer service, hospitality, or sales is highly preferred.

• Experience involving phone communication is highly preferred.

• Strong communication abilities are crucial for creating positive initial impressions with a diverse range of individuals.

• Proficiency in technology, including Microsoft Office products, calendars, and video conference software is a must, with a keen eye for detail.

• We highly value a competitive spirit and the motivation to exceed personal and professional goals.

• The ability to thrive in a high-energy, rapidly growing environment through collaborative efforts is essential.

• Friendly and patient telephone etiquette is a fundamental requirement for this role.

• Responsibilities include answering and directing calls, welcoming visitors, scheduling appointments, managing office tasks, and handling mail efficiently.

• Demonstrating the capability to prioritize and manage multiple calls and tasks effectively is key.

Attention to detail can be exemplified by emailing your favorite ice cream flavor after applying for the position.

About Company

The Crash Team – The Galvan Law Firm is a personal injury practice based in Sugar Land, Texas. We represent clients across Texas and California. Founded in 2018, we’ve recovered millions of dollars for clients and their families injured in 18-wheeler crashes, company vehicle crashes, wrongful deaths, slip and falls, and catastrophic cases.

We’re one of the fastest-growing PI firms in Texas - not because we chase volume, but because we genuinely care about outcomes. Our national recognition for obtaining some of the biggest results in Texas and the United States shows how much expertise and care we put into clients' cases. Our team is mission-driven and client-first, and we want attorneys who feel the same way. Read our Google reviews. They tell the story better than we can.