Director of Restaurants | Luxury Hotel | Austin

Director of Restaurants Luxury Hotel | Multi-Outlet Food & Beverage Operations Base Salary: $120,000-125,000 Position Type: Full-Time | Senior Leadership Relocation: N/A | Local Candidates Preferred Position Overview We are seeking an experienced, dynamic, and hospitality-driven Director of Restaurants to lead the food and beverage operations of a luxury hotel property. This senior leadership position is responsible for overseeing multiple dining outlets, including restaurants, bars, lounges, in-room dining, and seasonal venues. The ideal candidate brings a strong background in luxury hospitality, multi-outlet restaurant management, financial performance, and team development, along with a passion for delivering exceptional guest experiences. The Director of Restaurants & Bars will provide strategic and operational leadership, drive revenue growth, maintain exceptional service standards, and cultivate a high-performing team. This individual will play an integral role in positioning the property as a premier destination for luxury dining and hospitality. Key Responsibilities Restaurant & Bar Operations Oversee daily operations across all food and beverage outlets, ensuring exceptional service, product quality, and operational efficiency. Provide hands-on leadership to restaurant, bar, lounge, and in-room dining management teams. Establish and maintain consistent luxury service standards across all dining venues. Lead pre-opening activities, restaurant openings, seasonal transitions, and operational improvements as needed. Conduct regular pre-shift meetings with culinary and restaurant leadership to align teams on service expectations, menu offerings, and guest priorities. Oversee private dining, special events, restaurant buyouts, and in-room hospitality experiences. Collaborate with Executive Chefs and culinary leadership to ensure seamless communication and execution between front-of-house and back-of-house teams. Continuously evaluate service procedures, operating systems, and guest experiences to identify opportunities for improvement. Financial Management & Business Development Oversee departmental budgets, financial performance, and profitability across all restaurant and bar operations. Monitor and manage food, beverage, labor, and operating costs to achieve established financial objectives. Analyze financial reports, operating expenses, and key performance indicators to identify opportunities for revenue growth and improved margins. Maintain effective inventory management, purchasing, cash handling, and beverage control procedures. Forecast food, wine, liquor, and beverage consumption to support purchasing and operational planning. Develop strategies to increase restaurant revenue, average guest spend, and overall profitability. Partner with executive leadership to ensure food and beverage operations contribute to broader hotel financial goals. Identify new business opportunities, partnerships, and initiatives that enhance the property's dining reputation and financial performance. Guest Experience & Luxury Hospitality Maintain a highly visible presence throughout restaurant and bar operations, actively engaging with guests and supporting service teams. Build and maintain strong relationships with VIP guests, high-net-worth individuals, local clientele, and repeat customers. Ensure personalized service and exceptional attention to detail across all dining experiences. Oversee guest relations, special requests, service recovery, and complaint resolution. Monitor guest satisfaction scores, online reviews, and direct feedback to identify opportunities for service improvements. Establish a culture of genuine hospitality, professionalism, and consistently elevated guest experiences. Sales, Marketing & Brand Development Collaborate with Sales, Marketing, and Public Relations teams to develop annual promotional calendars and revenue-driving initiatives. Identify opportunities to attract local and external clientele, particularly within the luxury dining market. Build relationships with culinary partners, luxury brands, local businesses, and hospitality professionals. Support restaurant marketing campaigns, special events, brand activations, and public relations initiatives. Leverage industry relationships and strategic partnerships to strengthen the property's visibility and market position. Evaluate marketing performance, guest engagement, and promotional initiatives to maximize results. Team Leadership & Development Lead, mentor, and develop a diverse team of restaurant managers, bar managers, supervisors, and hourly employees. Oversee recruitment, interviewing, hiring, onboarding, training, and retention of front-of-house talent. Establish clear performance expectations, operational goals, and accountability standards. Conduct performance evaluations and provide ongoing coaching, feedback, and professional development. Foster a positive, collaborative, and results-oriented workplace culture. Identify and develop future leaders through mentorship and succession planning. Support change management initiatives designed to improve efficiency, employee engagement, and service excellence. Compliance & Administrative Management Ensure compliance with all applicable food safety, sanitation, workplace safety, and alcohol service regulations. Maintain accurate operational reports, financial records, and performance documentation. Ensure consistent adherence to company policies, operating procedures, and luxury hospitality standards. Communicate effectively with executive leadership regarding departmental performance, operational challenges, and business opportunities. Utilize operational data, guest feedback, and financial reporting to guide strategic decisions. Qualifications & Experience Minimum 6 years of progressive Food & Beverage experience , including at least 2 years in senior leadership positions. Minimum 4 years of experience in luxury hotels or high-end hospitality environments in a comparable capacity. Proven success managing high-volume, multi-outlet restaurant and bar operations . Strong understanding of luxury hospitality, fine dining service standards, and premium guest experiences. Demonstrated financial acumen, including budgeting, P&L management, forecasting, cost controls, and profitability analysis. Experience developing business strategies, marketing initiatives, and revenue-generating partnerships. Proven ability to recruit, train, mentor, and retain high-performing hospitality teams. Experience working with VIP clientele and high-net-worth individuals. Excellent communication, organizational, interpersonal, and problem-solving skills. Strong leadership presence with the ability to manage diverse and multicultural teams. Ability to adapt to changing business needs and lead effectively in a fast-paced environment. Bachelor's degree in Hospitality Management or a related field preferred. Fluent English required; additional languages, including Spanish, are a plus. Professional appearance and demeanor consistent with luxury hospitality standards. Flexibility to work evenings, weekends, holidays, and varying schedules to support a 24-hour hotel operation. Compensation & Benefits Annual Base Salary: $120,000-125,000 Annual Bonus Potential: Up to 20% Paid Time Off: 15 PTO days annually Health Insurance: Comprehensive medical plans for individuals and families 401(k): Company match of 5% Employee Perks: Dining and hotel stay discounts across the company Relocation Assistance: Not available at this time Visa Sponsorship: Not available Equal Employment Opportunity #AA #J-18808-Ljbffr One Haus