Principal Product Manager - Healthcare Technology

Role Description

Reporting to the VP of Innovation, the Principal Product Manager is a senior individual contributor responsible for defining product strategy, incubating initial product line, and bringing to market a GenAI Appeals solution in the Provider Revenue Cycle Management (RCM) category. You will operate with high autonomy, and be the Single Threaded Owner (STO) for development and launch of a new product line within 12 months.

• Define and own Proof of Concept (POC) product strategy and product launch to Beta customers
• Lead go-to-market (GTM) motion for New Product Introduction creating cross-functional alignment amongst sales, operations, engineering, finance, and implementation
• Hands-on customer engagement including regular onsite travel supporting product development, sales activities, and implementation
• Product evangelism through tradeshows, webinars, and thought leadership
• Shape product direction through influence with senior business and technology leaders
• Partner with Engineering to develop scalable, repeatable, and value-creating products
• Own products end-to-end from discovery through scale and optimization
• Drive prioritization decisions balancing customer value, business impact, and technical risk
• Lead competitive analysis to inform differentiation and positioning
• Define success metrics and use data to guide strategic decisions
• Align product capabilities to revenue opportunities and customer outcomes
• Product practices and delivery

Qualifications

• 1+ years working in 0-1 new product development in a Healthcare technology company
• 3+ years working in product management in the Healthcare technology industry
• 5+ years' experience working in Provider Revenue Cycle Management either for a health system, outsourced RCM service, or RCM technology company
• Expertise in healthcare technology, including Revenue Cycle Management and familiarity with leading EMR systems like Epic, Cerner, and Meditech
• Experience with HL7v2 version 2.7, FHIR R4, and ANSI x12 v5010
• Experience influencing senior stakeholders and aligning cross-functional teams (Product, Engineering, Sales, Marketing, Support) toward shared outcomes
• Technical and architectural understanding, enabling effective partnership with engineering and technology leadership
• Produce high-quality product, strategy, and customer-facing documentation
• Familiarity with modern products and collaboration tools (e.g., JIRA, Confluence, Microsoft Office)
• Bachelor's degree in business administration, information technology, computer science, engineering, or a related field
• Willingness to travel up to 40%

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays