Senior Collections Specialist

Our legal client is looking for a Sr. Collections Specialist. This role requires previous legal experience within collections. Role will involve excellent customer service towards their clients, attorneys, and overtime opportunities. Hybrid position. Compensation: $30-$37/hour + OT opportunities Location: 3 days/week On-Site (Dallas, TX 75201) Must-Haves 5+ years in B2B or C2C collections, client relations, and account management Advanced Excel skills (VLOOKUP, XLOOKUP, pivot tables) for data analysis and reporting Strong background in collection strategies and financial reconciliation Proficiency in accounting principles and financial processes, including billing and collections Strong personality/interpersonal fit is key Nice-to-Haves Bachelor's degree in Accounting, Finance, or a Business discipline Experience with legal eBilling platforms (e.g., BillBlast) Responsibilities Serve as primary liaison between billing attorneys, clients, and internal stakeholders to resolve client non-payment issues and improve collection efficiency Manage assigned portfolios of attorneys and accounts, including high-dollar inventory oversight, account analysis, collections guidance, and timely resolution of aged invoices, credit balances, and unbilled inventory Respond promptly and professionally to collection inquiries from attorneys, practice assistants, and firm leadership Generate and present detailed reports to firm leadership on delinquent accounts, flagging at-risk inventory and proposing strategic solutions Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io Benefits the individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits) #J-18808-Ljbffr