Executive Operations Lead

At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance. Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide. Why Paystand? What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses. Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments. How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact. Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution. This position is intended to be based onsite at our Santa Cruz, CA headquarters. However, we may consider highly qualified remote candidates who can commit to 25–35% travel out of the year, both domestically and internationally. Role at a glance The Executive Operations Lead within the Office of the CEO supports the CEO’s ability to operate effectively across evolving company priorities. This role combines executive support, communication preparation, and coordination across key work streams to help ensure board deliverables, leadership rhythms, and priority initiatives are organized and well-prepared. This position requires strong organizational skills, sound judgment, and the ability to manage sensitive materials with discretion — while operating comfortably in a fast-moving, founder-led environment. Responsibilities: Executive & Board Support Support preparation and coordination of board materials, including organizing metrics, assisting with narrative drafts, and preparing presentation materials. Coordinate logistics and ensure board-related communications and materials are organized and prepared in advance. Assist in preparing executive-level updates and presentation flow to reflect professionalism and clarity. Executive Scheduling & Relationship Coordination Manage executive scheduling and prioritization in alignment with evolving priorities. Coordinate travel, engagements, and key meetings with attention to timing and context. Support follow-up and communication flow with internal and external stakeholders as appropriate. Maintain organized systems for contacts, documentation, and high-value relationship materials. Leadership Rhythm & Communication Support Support the preparation and organization of recurring leadership meetings and Friday town halls. Assist in structuring materials and presentation flow for internal company-wide communications. Help ensure materials for leadership forums are prepared clearly and on time. Contribute to improving clarity and consistency in executive messaging where appropriate. Priority & Initiative Coordination Support the CEO in organizing and prioritizing a portfolio of active initiatives that may shift weekly. Help coordinate planning and next-step clarity across select CEO-driven projects. When applicable, provide coordination support for 1–2 contributors aligned to specific executive priorities. Assist in maintaining visibility into timelines and deliverables across these efforts. Efficiency & AI-Enabled Workflow Support Use AI-enabled tools and modern productivity systems to streamline preparation of communications, presentations, and executive materials. Introduce lightweight templates or repeatable formats where helpful to improve efficiency. Stay current on practical applications of AI to increase speed and quality of output in a fast-moving environment. Qualifications 5+ years of experience in executive support, executive operations, or high-trust coordination roles. Experience supporting senior leadership in a fast-paced or founder-led environment. Strong written communication skills and experience preparing executive-level materials. High discretion and emotional intelligence. Ability to manage multiple evolving work streams simultaneously. Comfort using AI-enabled tools to improve productivity and execution efficiency. Preferred: Exposure to board or investor-level communications. Experience supporting internal company-wide communications (e.g., town halls, leadership updates). Experience in fintech, SaaS, or high-growth environments. Perks Compensation ranging from $95,000 - $125,000 OTE, depending on experience and geographical location. Enjoy generous PTO and sick leave, because we believe in balance. 401(k) retirement plan with employer matching. We've got your health covered with comprehensive health dental and vision insurance plans. Fuel your days with free snacks and paid lunches in the office. Unlock stock options and own a piece of our success! Work with the best tools and equipment, setting you up to thrive. And the best part? Endless growth opportunities await you as we rapidly expand! If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand. We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team. More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply. We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity. Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you. Most of our roles are onsite. Positions that are eligible for remote or hybrid work arrangements will be clearly indicated in the job posting. For roles based in Mexico, only resumes submitted in English will be considered.#LI-Onsite