Remote Debt Collection Specialist

Connecting with consumers to resolve delinquent purchased debt accounts, the full-time Remote Debt Collection Specialist will conduct high-volume outbound calls, perform skip tracing, negotiate settlements, and manage a collection pipeline while ensuring compliance with relevant regulations. Key responsibilities: Conduct high-volume outbound calls to consumers regarding delinquent accounts Perform skip tracing to locate consumers and negotiate payment arrangements Manage collection pipeline with timely follow-ups while maintaining compliance with FDCPA and FCRA Required qualifications: Minimum 2 to 3 years of third-party collections experience, with at least 1 year in purchased paper Proven track record of meeting target metrics in a remote work environment Familiarity with auto-dialers, CRM software, and skip-tracing platforms Knowledge of regulatory requirements, including the "Mini-Miranda" and state-level SOL Strong negotiation skills and ability to manage multiple systems during customer interactions