Lead, Strategic Operations

About the Role As a Strategic Operations Lead, you will be responsible for owning and orchestrating Company Planning at Chime. This role sits at the center of how we run Chime at the executive level, partnering closely with our executive team and senior leaders across Product, Engineering, Marketing, Finance, and Analytics to translate our company strategy and priorities into clear, actionable business plans. This is a great opportunity for someone who loves stepping into highly cross‑functional work and thrives at the intersection of strategy, problem‑solving, and operations. In this role, you can expect to Run and improve Chime’s operating cadences: lead the planning and execution of company‑wide rhythms like annual planning, goal setting, business reviews, and product road‑mapping. Drive cross‑functional alignment: partner with leaders across Product, Engineering, Marketing, Finance, People, and Communications to ensure priorities, plans, and resources stay connected. Enable executive decision‑making: partner with Analytics and business leaders to prepare materials and recommendations for leadership meetings and ensure decisions turn into action. Optimize how Chime plans and operates: spot opportunities to improve how we work, and lead projects that make our operating model more effective and efficient. Support strategic initiatives: jump in on high‑priority projects that help Chime deliver on its most important goals. To thrive in this role, you have 6–8 years of experience in strategy, operations, consulting, finance, or similar generalist roles; prior experience in a similar role within tech is a plus but not required. Strong business acumen and an analytical mindset; you understand how different parts of a business connect, and you use data and logic to drive decisions. Sharp problem‑solving skills with a bias toward action and continuous improvement. Strong communication and storytelling ability; you can distill complex inputs into clear, actionable narratives. Comfortable working across teams, driving alignment, and influencing without authority. Highly organized, with a knack for building structure in ambiguous situations. A systems thinker who cares about how an organization operates and how to make it better. What We Offer for Our Full‑Time, Regular Employees In‑office work policy with four days a week in the office and Fridays from home for those near an office; we also host team and company‑wide events. In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit. Competitive salary based on experience. ✨ 401(k) match and comprehensive medical, dental, vision, life, and disability benefits. Generous vacation policy and company‑wide Chime Days, bonus company‑wide paid days off. 1% of time off to support local community organizations of your choice. Annual wellness stipend for eligible wellness expenses. Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non‑birthing parents. Access to Maven, a family‑planning tool, with $15,000 lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. In‑person and virtual events to connect with your fellow Chimers (e.g., cooking classes, guided meditations, music festivals, mixology classes, paint nights). A challenging and fulfilling opportunity to join a seasoned FinTech team and help millions unlock financial progress. Equal Opportunity Employer Chime is a proud Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws. We will also consider qualified applicants with criminal histories in a manner consistent with state and local laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact View email address on click.appcast.io. #J-18808-Ljbffr Chime