Product Builder

Role Description

At Mews, we’re redefining how hospitality works, and that includes rethinking how software gets built. That’s why we’re introducing a new kind of role: the Product Builder. Product Builders are high-agency engineers who don’t just focus on how things get built, they shape what gets built in the first place, taking ownership from idea through to impact and playing a direct role in defining the products our customers experience.

As a Product Builder, you will operate at the forefront of this transformation. This is a role for people who transcend conventional engineering tracks – those who blend technical depth, product intuition and organisational leadership to create enduring impact. A Product Builder is someone who thinks in systems, takes initiative, moves fast and creates long-term value by building great products that truly help our customers.

You’ll be responsible for identifying, driving and delivering high-leverage product opportunities that span teams and domains. You’ll lead by example in how AI-native products are built, guide strategic direction and act as a multiplier for others in the organization.

Your mission, should you choose to accept it:

• Take end-to-end ownership of product initiatives - from problem definition to prototype to production
• Build rapidly, ship often and iterate based on real feedback
• Lead the design and implementation of systems that power:
• Product-led growth mechanics
• Intelligent onboarding and automation workflows
• Multi-property operational tooling and business intelligence
• AI-powered Smart Tips and co-pilot product features
• Work closely with Product Managers and Designers to stay aligned on direction without being dependent on them for day-to-day execution
• Operate as a self-contained unit: making decisions, running experiments and owning delivery
• Set a high bar for technical and product quality. You won’t just ship features - you’ll build systems that last and evolve
• Mentor Engineers who wish to become Product Builders and other Product Builders to drive adoption of modern development practices
• Champion AI-native development across the team - working faster, smarter and with less waste
• Make pragmatic use of cloud-native platforms, integrations and managed services to solve problems without reinventing the wheel
• Lead the discovery and delivery of complex, cross-cutting initiatives with broad business and customer impact.
• Shape product direction in ambiguous areas, working closely with leadership to influence strategic bets and longer-term product vision.
• Mentor and enable other Product Builders and Engineers across the company – through pairing, reviews, coaching and hands-on leadership.
• Drive best-in-class use of AI tools, rapidly prototyping solutions and scaling promising ideas into robust product experiences.
• Establish reusable patterns, frameworks, or services that accelerate the work of other builders and improve overall velocity.
• Define and share patterns for effective AI-native development, enabling others, even for non-product builders, to build faster and more effectively.
• Represent builder thinking across orgs – evangelizing a culture of experimentation, autonomy and pragmatic problem-solving.

Qualifications

• 7 years of experience delivering customer-facing software with measurable business outcomes.
• Experience as a senior engineer in a product-driven company (startup, founder, or scale-up experience preferred)
• Track record of leading large-scale initiatives across functions, systems, or product areas.
• Strong product instincts - you care about the problem as much as the implementation
• Comfortable defining scope, navigating ambiguity and making trade-offs in real time
• Take ownership well beyond your code - into customer outcomes, product success and system sustainability
• Experience operating without dedicated Product Managers or Product Designers, or a strong proven ability to do so
• Demonstrated ability to define and deliver product strategy without top-down direction.
• Consistently lead by example: whether by coaching, elevating team standards, or proactively unblocking others
• Recognized as a leader in AI-native development, with a proven ability to evaluate, adopt and scale emerging tools (e.g., agents, orchestration, autonomous testing) across teams.
• Expert in and actively working with modern AI development tools, such as:
• Claude for rapid code generation and refactoring
• Cursor or other AI-native IDEs to boost development speed and insight
• Lovable, or similar tools, to prototype flows and gather user feedback fast
• Emerging AI agents and workflow automation tools that help reduce friction, test faster and unlock scale
• Strong communicator with a history of influencing decision-making at a strategic level.
• Recognized internally as a go-to problem solver and mentor, trusted by peers across disciplines

Benefits

• Unlimited paid holiday (yes, really)
• Participation in our company share program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
• A work from anywhere policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to make your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working