Business Systems Analyst --Service Delivery Center - Manager

Location: Dallas, Alpharetta At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Banking Domain Technical Product Manager We are seeking a Manager-level Systems Business Analyst to lead the delivery of transformational technology initiatives for clients across the Banking & Capital Markets sector. This role focuses on bridging business strategy with technology execution, driving system modernization, improving business processes, and enabling scalable, high-performing digital platforms. You will act as a trusted advisor to stakeholders, lead cross-functional teams, and ensure the successful translation of complex business needs into robust technology solutions. Your Key Responsibilities: Serve as a strategic liaison across business and technology teams, driving executive stakeholder alignment, facilitating discovery and design workshops, and influencing decision-making through data-driven insights. Lead the end-to-end requirements lifecycle from discovery through delivery. Establish best practices for requirements documentation, traceability, and governance across projects. Drive system discovery, including data mapping, interface definitions, and API (REST/JSON) specifications. Partner with architects and engineering leads to design scalable, cloud-ready solutions aligned with enterprise standards. Lead discussions on system integrations, data flows, and cross-platform dependencies. Lead Agile delivery and governance by facilitating sprint ceremonies, driving backlog prioritization and roadmap planning, and proactively monitoring progress, risks, and release readiness to ensure alignment with business priorities and strategic objectives. Drive end-to-end quality and delivery assurance by defining comprehensive testing strategies, validating requirements and design integrity, and managing change processes with clear stakeholder communication Leverage data analysis to drive business decisions and product strategy, delivering actionable insights through dashboards, reports, and executive-level presentations. Lead and mentor junior analysts while driving team accountability, enforcing delivery best practices, and collaborating effectively with distributed and offshore teams to ensure high-quality outcomes. Drive post-deployment performance monitoring and continuous improvement by identifying enhancements, capturing stakeholder feedback, and ensuring sustained value realization. To qualify for the role you must have Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. Minimum 6+ years of experience in Business/System Analysis or Techno-functional roles. Proven experience leading large-scale transformation or system modernization programs. Domain Expertise Strong experience in one or more areas but not limited to: Retail Banking Commercial Banking Payments Capital Markets Mortgages Technical Competencies Strong understanding of SDLC and Agile/Scrum methodologies. Hands-on experience in:

• API and integration design (REST/JSON)
• Data mapping and system interaction modeling
• Enterprise architectures and cloud-native solutions

• Strong knowledge of:

• Testing strategies (SIT, UAT, regression, end to end)
• Backlog management and delivery frameworks

Leadership & Soft Skills Strong stakeholder management and executive communication skills. Ability to translate complex technical concepts into business-friendly insights. Proven leadership in managing cross-functional and distributed teams. Strong analytical and problem-solving mindset with a focus on outcomes. Ability to operate in a fast-paced, high-performance consulting environment. What we look for Moves beyond execution to ownership of end-to-end delivery and outcomes. Drives solution thinking, not just requirement gathering. Plays a key role in client relationship management and account growth. Sets standards, mentors teams, and influences practice-level best practices. What we offer youAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $197,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $224,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io.