Technical Operations Supervisor

Job Description

Job Description

About Us:

AV Concepts is a full service event production company with a long history in corporate, association, trade show, exhibit, staging and properties.

The Role:

The Technical Operations Supervisor is a hybrid role that combines advanced technician responsibilities with operational and logistics duties. This position supports property DET’s in managing the day-to-day AV operation at assigned venues while continuing to actively support event execution. This role helps coordinate event logistics, technician assignments, and operational planning while maintaining hands-on technical involvement in events.

Requirements:

• 3+ years experience in audiovisual event production
• Strong technical knowledge across audio, video, lighting, and meeting room systems
• Reliability, communication, organizational and leadership skills
• Access to reliable transport to travel between assigned venues as required to perform work at multiple venues
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays based on event schedules
• Footwear meeting ASTM F2413 standards

Key Responsibilities:

Operational Coordination

• Assist DET’s in coordinating daily AV operations within assigned venues.
• Review event orders and assist in preparing crew pull-sheets, equipment logistics and labor planning.
• Coordinate event logistics including load-in, setup schedules, and strike timing.

Event Execution

• Serve as a lead technician on events as required.
• Oversee equipment setup and ensure events are executed according to plan.
• Support troubleshooting and technical problem solving during events.

Client & Venue Coordination

• Serve as a technical liaison between AV Concepts, venue staff, and clients.
• Participate in pre-event planning meetings and venue meetings as required.
• Ensure client needs and event requirements are clearly communicated to technicians.

Systems & Documentation

• Review and adjust orders ensuring accuracy in order logistics timing, correct equipment and labor assignments.

Training / Staff Development

• Provide guidance and direction to technicians during events.
• Assist with onboarding, training and mentorship of technicians.
• Models and reinforces a positive working environment centered around company values.

Bonus Points:

• Knowledge of IntelliEvent/Lightning and order writing process is beneficial

Perks:

• Competative salary

• Medical, dental, and vision

• Opportunity for career advancement

• Collaborative team environment that values multiple perspectives and fresh thinking