Executive Operations Manager

Executive Operations Manager | Founding Team Member | The Erika Group at Compass

Washington, DC | Full-Time | In-Person

Salary: $75,000 + Annual Performance Bonus

Help Build the Future of Boutique Luxury Real Estate

The Erika Group is a boutique luxury real estate team at Compass serving buyers and sellers throughout Washington, DC, Maryland, and Virginia.

We believe luxury isn't defined by price point—it's defined by exceptional service, thoughtful strategy, attention to detail, and genuine relationships. Every client experience, every listing, and every interaction reflects our commitment to excellence.

As we continue to grow, we're looking for an Executive Operations Manager to become the operational backbone of our team and a trusted partner to the founder. This is a unique opportunity to join a growing business at an early stage, take on meaningful responsibility, and help shape the systems, processes, and client experience that define our brand.

This is a fully in-person role based in Washington, DC. We believe the best ideas come from collaboration, mentorship, and working side by side. You'll work directly alongside the founder, gain exposure to every aspect of the business, and have the opportunity to make a meaningful impact from day one.

This is not a traditional administrative role. It's an opportunity for someone who enjoys building, improving, organizing, and making ambitious ideas happen.

What You'll Do

Build Exceptional Client Experiences

• Deliver a concierge-level experience from first conversation through closing
• Coordinate every detail to ensure transactions run seamlessly
• Maintain proactive communication with clients, vendors, lenders, title companies, and agents
• Create a polished, organized, and memorable experience for every client

Drive Business Operations

• Manage residential transactions from contract to closing
• Build and refine operational systems and workflows
• Oversee calendars, scheduling, and project management
• Coordinate listing launches, marketing initiatives, client events, and special projects
• Manage CRM systems, databases, and business processes
• Identify opportunities to improve efficiency as the business grows

Partner with the Founder

• Serve as a trusted right hand and strategic thought partner
• Anticipate needs and solve problems before they arise
• Keep priorities organized and projects moving forward
• Bring structure, accountability, and follow-through to every aspect of the business

Who You Are

We're less interested in your industry background than we are in how you approach your work.

You are someone who:

• Thrives in a fast-paced, client-facing environment
• Loves creating order from complexity
• Is exceptionally organized and detail-oriented
• Takes ownership and follows through
• Communicates with confidence, professionalism, and warmth
• Is resourceful, proactive, and solutions-oriented
• Enjoys working directly with founders and helping build a growing business

Real estate experience is a plus, but not required. Candidates with backgrounds in executive support, operations, consulting, hospitality, project management, events, law, finance, or other client-service industries are encouraged to apply.

What Success Looks Like

Within your first six months, you will:

• Become the operational heartbeat of The Erika Group
• Build systems that create consistency and efficiency
• Establish yourself as the first point of contact for many day-to-day operations
• Help deliver an exceptional experience for every client
• Create the foundation that allows the business to continue growing and scaling

What We Value

We are intentionally building a small, collaborative, high-performing team.

We value:

• Excellence without ego
• Kindness and professionalism
• Curiosity and continuous improvement
• Thoughtful communication
• Team-first thinking

We believe the best ideas can come from anyone, and we want someone who is excited to contribute, take initiative, and grow alongside the business.

Compensation & Benefits

• Base salary of $75,000
• Annual performance bonus tied to team success
• Professional development opportunities
• Direct mentorship and exposure to every aspect of a top-performing real estate business
• Significant opportunity for long-term growth and increased responsibility as The Erika Group expands

Why Join Us?

We're not looking for someone to simply manage tasks; we are looking for someone who wants to help build something exceptional.

If you're excited by the idea of joining a boutique team, wearing many hats, solving problems, creating systems, and making a meaningful impact from day one, we'd love to hear from you.

Please submit your resume and a brief note introducing yourself and telling us why this opportunity speaks to you.