Front Desk Coordinator

Front Desk Coordinator – New York, NY, USA About Clay Our mission is to help organizations turn any growth idea into reality. We view growth as a creative practice, not a formula. By finding and reaching the best‑fit customers with unique ideas and constant iteration, we create lasting value. We have helped thousands of customers—including Anthropic, Notion, Google, and Ramp—to enter markets with data, signals, and AI research. Clay is a fast‑growing company that recently raised a $100M Series C and surpassed $100M in revenue. We continue to innovate and offer a community membership that supports our customers and partners. Some Things To Know About Us Our community has 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30,000 Slack members. Our culture is diverse: team members include DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. All employees can work with world‑class coaches in creativity, management, and related fields. We operate under principles such as negative maintenance and non‑attached action to guide our work. We have been featured in the NYT, Forbes, and First Round Review. Front Desk Coordinator @ Clay We're looking for a Front Desk Coordinator at our New York City headquarters who will be the first point of contact for employees, visitors, and partners. This role goes beyond checking people in— you’ll set the tone for their entire experience at Clay. You’ll bring warmth, professionalism, and care to every interaction while ensuring smooth operations around access, mail, safety, and events. The right candidate will report to the Workplace Experience Lead with a path to full‑time employment. What You’ll Achieve Reception Excellence: Provide a warm, professional welcome to all visitors and employees, creating a positive first impression of Clay as the face of our headquarters. Experience Stewardship: Anticipate needs, resolve issues quickly, and make interactions seamless, whether for a candidate interview, executive visitor, or new hire on their first day. Building Coordination & Communication: Submit candidate registration and building tickets, and communicate office maintenance concerns. Access Control & Security: Manage Clay's entry points, verify identification badges, and process visitor registration through Envoy while ensuring all security protocols are followed. Administrative Accuracy: Maintain detailed daily logs, incident reports, and security documentation while promptly reporting maintenance and safety issues. Event Support: Facilitate seamless visitor experiences during events by managing registration, badge distribution, and NDA completion while coordinating with the Workplace Experience Team. Package & Mail Management: Efficiently log and distribute all incoming mail and packages, maintaining an organized package room and timely delivery system. AI Integration & Innovation: Integrate and push the boundaries on how we work to create a more seamless and forward‑thinking visitor experience. What You’ll Bring 2+ years of relevant workplace experience. Strong emotional intelligence (EQ) with the ability to build relationships at all levels and leave a positive impression in every interaction. Flexibility: the ability to adapt and switch between various responsibilities and priorities on any given day. Organized and detail‑oriented: strong attention to detail, calm under pressure, quick thinking, and the ability to create order out of chaos. Polished communication: clear, professional, and approachable in person, over the phone, and in writing. Represent Clay to executives, candidates, and partners as the first face people see when coming to the office. Discreet: demonstrated ability to maintain complete confidentiality on all business matters. Cross‑functional relationships: coordinate with multiple teams to provide exemplary service and bring people together. #J-18808-Ljbffr