Account Executive

Account Executive

San Ant - San Antonio, TX 78215

Overview

Position Type Full Time Category Sales

Description

The Account Executive role involves strategic planning, client relationship management, and collaboration with cross-functional teams to ensure the delivery of high-quality services. The successful AE is fast-paced and knows how to create long-term, trusting relationships with our clientele. The Account Executive's role is to oversee a portfolio of assigned customers, develop new business from existing customers, and actively seek new sales opportunities.

Duties Include:

• Client Relationship Management:
  • Serve as the main point of contact for key client accounts.
  • Build and maintain strong, long-term relationships with clients.
  • Directs, coordinates and oversees day-to-day activities of client projects in progress
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Estimate date of delivery to customer, based on knowledge of manufacturers' production and delivery schedules
• Team Collaboration:
  • Work closely with internal teams, including sales, marketing, and project management, to ensure coordinated efforts.
  • Provide direction and support to account teams to achieve client satisfaction.
• Revenue Growth:
  • Identify opportunities for account growth and upselling services.
• Contract Negotiation and Management:
  • Lead negotiations for contracts and agreements, ensuring favorable terms for both parties.
• Problem Resolution:
  • Address and resolve client issues in a timely and effective manner.
  • Act as a liaison between clients and internal teams to ensure smooth communication.
• Performance Analysis:
  • Analyze key performance indicators (KPIs) and metrics to assess account performance.
  • Prepare regular reports for clients and internal stakeholders.
• Internal Collaboration:
  • Attends all sales/staff meetings, company meetings, and training seminars as may be required.
  • Works primarily from the FMG Showroom when not out in the market. Work from home is permitted at the discretion of division leadership.
• Prepares reports of business transactions and keeps expense accounts

Qualifications

Requirements:

• Bachelor's degree in Business, Marketing, or a related field; or one to two years related experience and/or training; or equivalent combination of education and experience
• Proven experience in a relationship building role.
• Strong understanding of industry trends and market dynamics.
• Exceptional communication and interpersonal skills.
• Strategic thinking and problem-solving ability.
• Demonstrated Leadership and team management experience.
• Proficient in using CRM software and project management tools.
• Thrive in a fast-paced work environment

• Competitive Benefits/Salary
• Incredible Working Showroom