Front Desk Receptionist

Front Desk ReceptionistPosition: Front Desk Receptionist Supervisor: Customer Service Supervisor Status: Non-ExemptSummary: The position duties include a wide range of activities related to providing clerical support to operational and administrative areas.Supervision Received And Exercised: Operates under the direct general supervision of a Supervisor; the Front Desk Receptionist exercises no supervision over other employees.Essential Duties And Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.Ensure documents are accurately filedOpen, sort and route incoming mail; Prepare outgoing mailPerform variety of administrative and clerical supportAnswer telephone, screen and direct callsOperate office machines including scanners, copiers and fax machinesAssist operational teams with administrative needsAssist clients and customers at the front deskMay perform daily opening and closing procedures of the front lobby.Perform data entry into SharePoint, and PHA business systemProvide excellent customer service to participants, landlords, co-workers, clients and vendorsObtain certification in Housing Choice Voucher Basics within 120 days of employmentEnsure regular attendance and punctualityPerform other duties as assignedDesired Qualifications: High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service.Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.