Business Development Representative

Surface Experts Sales Representative

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

As a Surface Experts Business Development Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build a relationship with our customers. In the Field Daily, you will:

• Meet with 12-15 contacts a day.
• Conduct on-site visits, phone calls, and email follow-ups.
• Visit a variety of industries including Property Management, Hotels, Movers, Builders, etc.

Customer Relationship Development includes:

• Educating on Surface Experts capabilities and limitations.
• Validating level of customer satisfaction and opportunities to improve.
• Earning the trust with our customers through serving.
• Brainstorming and researching new customer opportunities.

Follow Sales Process includes:

• Memorizing sales scripts and role-playing practice.
• Documenting sales activities in CRM; tracking a client from lead to Work Order and all the steps in between.
• Reporting data accurately daily/weekly.
• Planning and executing sales strategy for territory.

Required Qualifications include:

• Goal-oriented, self-starter, and energetic.
• Enjoys working with other people.
• Licensed to operate a passenger car and have a clean driving record.
• Professional, caring and service-minded.
• Readiness to work with a metrics-based, process-driven sales team.

Bonus Qualifications include:

• General working knowledge of property management and/or construction industry.
• Experience using CRM tool and process.
• Experience working in base + commission environment.

Compensation: $55,000.00 - $85,000.00 per year.

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Core Values:

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.