Customer Support Representative (Remote)
Pool Brain
Customer Support Representative (Remote) Pool Brain is growing fast—and we’re hiring again! We’re on the hunt for a Customer Support Representative who knows their way around Pool Brain (or similar pool industry software) and loves helping customers succeed. Unicorns may be rare, but we already have a team full of them—and we’re confident there’s another one out there. If you’ve worked in the pool industry or supported field services software and enjoy solving problems, explaining features clearly, and delivering great customer experiences, we’d love to hear from you. What You’ll Do Provide friendly, knowledgeable support to customers via chat messenger, email, and live video conferencing Troubleshoot software questions and guide users through Pool Brain features Clearly document issues, solutions, and feedback for internal teams Identify patterns in customer questions and suggest improvements to help articles or workflows Collaborate with the support team to deliver a consistent, high-quality experience What We’re Looking For Experience using Pool Brain or other pool industry / field service management software Prior experience in a pool industry role Strong written communication skills—you can explain complex things simply Comfortable working independently in a remote environment Comfortable with technology/software in general Reliable computer and internet connection Have experience in customer support, customer success, or technical support Location: 100% remote (must be based in the U.S.) Employment Type: Full-time Why Pool Brain? Competitive pay Stock options (we all win together) Paid vacation Medical, dental, and vision benefits Join a supportive, fast‑growing team that values collaboration and growth How to Apply Know someone who would be perfect for this role—or think it might be you? Apply directly through LinkedIn and help us continue to build the best pool service software out there. Referrals increase your chances of interviewing at Pool Brain by 2x #J-18808-Ljbffr
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Spade Recruiting
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Montgomery, AL5 days ago - ...Remote Representative – Build Long-Term Client Relationships Location: U.S. & Canada | 100% Remote Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations...Remote workWeekly payWork from homeFlexible hours
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Broken Arrow, OK2 days ago $12 - $15 per hour
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New York, NY3 days ago- ...Remote Customer Support Representative Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing...Remote work
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Eugene, OR2 days ago $21 - $22.5 per hour
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Florida, NY4 days ago$17 - $19.4 per hour
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Salt Lake City, UT1 day ago$5,000 - $10,000 per month
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Washington DC3 days ago- ...Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed...Remote workFlexible hours
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United States1 day ago $17 - $23 per hour
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Phoenix, AZ1 day ago$28 - $35 per hour
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Dorchester, MA3 days ago$28 - $35 per hour
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Newark, NJ1 day ago$18 per hour
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Doylestown, PA13 hours ago$40k - $60k
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Boston, MA1 day ago$22 - $27 per hour
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Aubrey, AR2 days ago $20 per hour
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Toledo, OH2 days ago- ...Serving as the primary point of contact for customer inquiries, the remote Customer Support Representative Tier 1 will provide timely and effective support for routine issues, educate customers on system functionality, and escalate complex matters to Tier 2 when necessary...Remote work
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New York, NY5 days ago - ...Customer Support Representative (Remote) Let’s start with responsibilities: Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast‑paced, changing environment, handling...Remote workContract workWork at officeFlexible hours
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New York, NY3 days ago - ...To support a growing team, the full-time remote Customer Service Support Representative will manage high volumes of outbound and occasional inbound calls regarding account balances, billing inquiries, and payment options while ensuring timely resolution of patient account...Remote workFull time
Virtual Vocations Inc
United States3 days ago
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