Product Manager

Support the client in the U.S. Department of Veterans Affairs Shape technology decisions impacting millions of Veterans through product thinking, prioritization, and delivery expertise Collaborate with service designers, data scientists, and engineers to understand customer and user problems Define MVPs and mature solution iterations Lead implementation efforts Develop adoption and change management plans Dedicate 85% of time to billable contract work and 15% to growing MO’s product practice, contributing to culture, and supporting business development Partner with stakeholders to translate vision into reality through prioritization, roadmapping, and requirements development Lead cross-functional designers, data scientists, and engineers to deliver iteratively and incrementally Balance business, user, and technical needs to deliver meaningful outcomes Identify and manage risks, dependencies, and tradeoffs; communicate with stakeholders and leadership Set outcomes-driven success metrics and measure impact Facilitate product strategy methods and agile ceremonies Enable continuous feedback using qualitative and quantitative data Communicate with clients to maintain alignment on team priorities Engage government ecosystem stakeholders to solve delivery issues Leverage AI tools for discovery, documentation, experimentation, analysis, communication, and decision-making Identify opportunities to automate repetitive work and improve team efficiency through responsible AI use Requirements 3–8+ years of product management experience in a relevant industry, such as software development, government technology, or civic technology Strong product thinking skills Client relationship management and customer success skills Design thinking and lean product thinking experience, including research, workshop facilitation, and client decision-making Outcome-oriented approach backed by measurable, data-driven results Experience aligning cross-functional teams and stakeholders around goals Experience translating business requirements and user research findings into epics and user stories Experience working in cross-functional teams using agile methodologies Ability to set expectations, remove blockers, and hold teams accountable to contractual and client expectations Experience with accessibility and human-centered design Ability to manage a team through change Experience working with the federal government, with VA experience preferred Experience with Drupal CMS and Drupal best practices preferred Familiarity with service design-informed research approaches preferred Applicants must currently reside in one of: AZ, CA, CO, CT, DC, FL, GA, IL, KS, MA, MD, ME, NC, NJ, NM, NV, NY, OR, PA, TX, UT, VA, WA, WI US Citizenship required Core Competencies Demonstrates strong product management capabilities with a focus on client relationship management, agile methodologies, and data-driven decision-making. Proven experience in leading cross-functional teams and delivering impactful solutions in government technology and civic technology sectors. Highest-signal resume keywords Product Management Experience Agile Methodologies Client Relationship Management Design Thinking Drupal CMS Hard Skills Product Thinking Outcome-Oriented Approach User Research Epics and User Stories Accessibility Design Human-Centered Design Change Management Risk Management Data-Driven Results Service Design Soft Skills Collaboration Communication Stakeholder Engagement Team Accountability Facilitation Industry Keywords Government Technology Civic Technology Veterans Affairs Federal Government Lean Product Thinking Tools & Technologies AI Tools Drupal CMS #J-18808-Ljbffr