Customer Care Specialist
R B PEST SOLUTIONS INC
Job Description
Job Description
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
We are seeking a Customer Care Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities
- Provide exceptional customer service via inbound and outbound calls
- Excellent skills in PestPac and Workwave
- Perform data entry tasks accurately and efficiently
- Analyze customer inquiries and provide appropriate solutions
- Generate sales leads and schedule service calls based on customer and technician availability
- Process payments and resolve billing concerns
- Maintaining records via internal system for accuracy with a focus on details
- Provide general quotes for service requests and timely follow-up on inquiries
- Stay informed about industry trends, company policies, and new products
- Support special reports and projects as needed
- Handle customer complaints and escalate complex issues when necessary
- Resolve customer issues
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team quotas
- Attend trainings to maintain up-to-date skills and knowledge
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Care Specialist in Chicago, IL vacancy
- ...Customer Care Specialist This is an amazing opportunity for a Customer Care Specialist to enjoy a yearly salary of $60,000 to $65,000, 1st Shift with weekends off, and radically affordable health insurance after 30 days. - $60,000 to $65,000 yearly - Weekends Off -...SuggestedWeekly payFlexible hoursDay shift
Onin Staffing
Chicago, IL2 days ago $76.8k - $96.1k
...success story; you help shape the future and continue ourrich legacy that started back in 1874. Join us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective...SuggestedContract workLocal areaSchindler Elevator Corporation
Chicago, IL4 days ago- PLS in Oak Brook, Illinois, is hiring for a customer service role. Candidates should possess prior retail experience and be prepared to handle escalated inquiries swiftly. The position requires excellent organizational and communication skills. Benefits include medical...Suggested
- AppFolio is seeking a Customer Care Specialist II (CCS II) in the Chicago area to provide high-level support across email and phone. You will act as a strategic partner for customers, leveraging product mastery to resolve complex challenges and to mentor peers on the floor...Suggested
- ...registration agent you are assigned to a team with a designated team leader. Teamwork is essential. Your team is assigned prospective customers to approach; your job is to educate them and ultimately have them convert their energy resource to a pollution‑free/Go Green...Suggested
- Serves as the primary customer contact, handling order entry, cross-department coordination, and inquiry resolution in a manufacturing setting. Key Responsibilities Customer Service: Manage inquiries via phone/email, provide order and shipping updates, and resolve customer...Work at office
$22.85 - $27.65 per hour
...different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed...Hourly payWork at officeLocal area- Order Entry Meets Relationship-Building: Your Next Customer Care Role This role may also be known as: Order Entry & Customer Service Representative... ...Representative, Sales Order Coordinator, Customer Experience Specialist Own the full order journey — from the first email to the...
$23.5 - $28.8 per hour
...which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one... ...for our customers, our communities, and ourselves. Customer Care Specialist II (CCS II) Position The Customer Care Specialist II (CCS II)...Hourly payFull timeWork experience placementFlexible hoursShift work- Stride 2 Hire Staffing Agency offers a remote customer service representative role based from Chicago, IL. You will handle billing inquiries, assist clients, and provide upgrade recommendations from your home office. The position emphasizes work-from-home flexibility and...Remote jobWork from homeHome office
- ...PLS Financial Services is seeking a Customer Care Representative in Oak Brook, IL to service internal and external customers, answer questions about financial products, and uphold exceptional customer service standards. The role requires a 9-hour shift with one-hour lunch...Shift workWeekend work
PLS
Berwyn, IL5 hours ago - ...processing, staging, and delivering packages using an electronic tracking system with limited supervision. You will interact with customers and venue staff, handle packaging, shipping methods, and related duties. The position requires physical ability to move heavy packages...Work at office
$20 per hour
A leading technology services provider is seeking a Customer Care Associate in Chicago, IL. The role involves providing customer care to life insurance policyholders and agents primarily via phone. Candidates should have experience in remote customer service, multitasking...Remote work- ...A leading home improvement retailer in Chicago is seeking a Lot Associate to assist customers with loading their vehicles and maintain the entrance of the store. Key responsibilities include ensuring a sufficient supply of carts is available and delivering excellent customer...
The Home Depot
Chicago, IL17 hours ago - USABlueBook, a division of HD Supply, is seeking a customer service associate to respond to inquiries regarding product selection, services and issues. You will draw on knowledge of 20,000 products across three catalogs to assist customers and maintain strong service levels...Remote work
- ...Customer Representative Chicago, Illinois, United States As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve...Immediate startRemote workFlexible hours
Archer Travel Group
Chicago, IL1 day ago - ...following on Twitter, Facebook, Linkedin, etc. Assist Event Manager with other managerial duties as required to enhance multi-tasking, customer service and operations experience. Ideal Qualifications: • Creative, dependable intern with strong communication skills...Internship
Ny Marketing Firm
Chicago, IL1 day ago - ...looking for someone who genuinely enjoys making people feel welcome. If you’re the type of person who naturally smiles, greets customers, starts conversations, and enjoys creating a great experience, we’d love to meet you. What you’ll do: Welcome every customer...Weekend workAfternoon shift
Los Mangos
Chicago, IL23 days ago $50k - $54k
...Customer Solutions Representative HYBRID, Salaried (Non-Exempt), Bi-weekly Rotating Schedule POSITION OVERVIEW We're seeking a seasoned Customer Solutions Representative who excels at solving complex customer challenges and driving meaningful business...Work at officeLocal areaWorld's Finest Chocolate
Chicago, IL3 days ago$22 per hour
...show schedule information, pricing models, freight details and customer/facility-provided forms and working with team to prepare final electronic... ...Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We...Full timeShift workNight shiftWeekend workGlobal Experience Specialists
Hodgkins, IL2 days ago$54k
...us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail... ...the ability to connect with customers while showing genuine care for their concerns Ability to explain complex information and...Work at officeWorldwideMonday to FridayFlexible hoursNinjaTrader
Chicago, IL21 hours ago- We are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter that can work independently as well as thrive and contribute to a growing...Temporary workLocal areaRemote work
SpiderRock Platform Services, LLC
Chicago, IL3 days ago $18 per hour
SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and ...Work at officeSago
Chicago, IL3 days ago$90k - $100k
...Job Description Your Mission \n \n \nAre you passionate about helping industrial customers improve safety while driving business growth? As the Mid-West Regional Sales Manager, you will lead the expansion of Newson Gale electrostatic protection business across North...Local areaHoerbiger
Chicago, IL19 days ago- Asset & Wealth ManagementA career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world’s leading asset managers with over $2 trillion in assets under...
$20.54 - $28.2 per hour
...Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and... ...and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt...Hourly payFull timeFor contractorsFor subcontractorCasual workWork at officeLocal areaCanon U.S.A., Inc.
Chicago, IL3 days ago- A leading financial service provider is seeking a Collections Associate in Oak Brook, IL. This role focuses on managing customer accounts, providing excellent service, and establishing payment plans. Prior retail or call center experience is preferred, along with strong...Weekend workAfternoon shift
$750 per week
...research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from... ...internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to...Part timeCasual workRemote workFlexible hoursAFG
Melrose Park, IL17 hours ago$60k - $85k
...The Dorne Region is adding a Customer Service Associate to the team. The role is straightforward: talk with people, listen carefully, answer questions, and help each person understand what comes next. The conversations focus on health insurance options and life benefits...Hourly payFor contractorsImmediate startThe Dorne Region
Chicago, IL3 days ago- ...Customer Service Representative At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company emphasizes commitment and hopes to provide value to the cities and town that...Weekly payFlexible hours
Good Oil Company, Inc.
Chicago, IL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Specialist. Be the first to apply!
Related searches
- inbound call center customer service representative Chicago, IL
- work from home customer service advisor Chicago, IL
- card services representative Chicago, IL
- customer relations specialist Chicago, IL
- customer happiness specialist Chicago, IL
- customer service associate Chicago, IL
- e-commerce customer service representative Chicago, IL
- customer service representative remote Chicago, IL
- client service representative Chicago, IL
- full time customer service associate Chicago, IL