Business Office Administration/Credit Representative

Job Description

Job Description

The qualified candidate will be responsible to manage credit accounts and relationships, which involves assessing customer creditworthiness, collecting outstanding payments and monitoring accounts to ensure timely payments and minimize financial risk.  This position will report directly to the Controller.  Additional duties will be assigned as workload demands, and will include all aspects of AR, including billing.  Additional AP duties, payroll, reconciliations and filing, may be cross trained to ensure adequate coverage of Business Office duties.  This position will be a support position for the entire Business Office.

Requirements:

- 2 to 3 years credit experience preferred

- Bookkeeping experience

-Must be a team player with a helpful attitude

- Must be able to work with little supervision, communicate in a professional manner while working with customer service, salespersons, upper management, to allow a smooth flow of information

- Ability to work independently, gather the correct information needed to propose business decisions to the Controller on the extension of credit lines – working with the company’s policies and procedures

- Ability to understand and analyze Dun & Bradstreet reports and other various credit reporting

- Ability to make effective and productive collection phone calls/emails in a professional manner with a very diverse customer base

- Ability to resolve disputes professionally with the customer with guidance from the Sales Representatives if necessary in writing or phone contact, being sensitive to customer relationships

- Ability to monitor a large customer base effectively, identifying ways to improve processes.

- Must have regular, reliable attendance as well as the ability to work outside the regular schedule as required.

- Demonstrate exceptional teamwork with a service oriented attitude.