NG911 Administrative Specialist( ESInet, or PSAP)

The NG911 Administrative Specialist plays a critical role in ensuring seamless administrative, financial, and operational support for the NG911 program. By enabling structured coordination between PSAPs, this specialist directly contributes to the reliability and efficiency of emergency communications. Core Competencies Strong administrative, organizational, and documentation skills. Proficiency in Microsoft Office 365 and collaboration tools (Teams, SharePoint, Excel, Word). Effective written and verbal communication abilities. Ability to manage multiple priorities in a fast‑paced, service‑oriented environment. Strong attention to detail and ability to maintain accurate financial and operational records. Administrative & Organizational Skills – scheduling, calendar management, file management, documentation, and records maintenance – 3 years required. Preferred Qualifications Experience supporting government, public safety, or emergency communications programs. Familiarity with NG911, ESInet, or PSAP operations. Background in accounts receivable/accounts payable or financial tracking. Working Conditions In‑person environment within the NC 911 Board at 3900 Wake Forest Road, Raleigh. Occasional coordination with statewide PSAPs and external partners. Role may require assistance during critical operations or escalations. Impact of the position includes critical support during emergencies. Required Experience / Proficiency (Years) Microsoft Office 365 Proficiency (Teams, SharePoint, Excel, Word) – 3 years. Project & Task Tracking – 3 years. Multi‑Priority Management – 3 years. Process Improvement – 3 years. Stakeholder Collaboration – 3 years. Familiarity with NG911, ESInet, or PSAP operations – 3 years. #J-18808-Ljbffr My3Tech