Client Success Manager
Swoon
Direct message the job poster from Swoon One of Swoon’s top clients, an American company operating online food ordering and delivery, is looking to add a Client Success Manager to their team! Day-to-day Lead the onboarding process for new clients, ensuring a smooth and successful transition. Act as a client advocate, representing their needs and feedback to internal teams, including product, growth, operations, and leadership. Develop and nurture strong relationships with a wide range of clients, including many strategic, enterprise-level accounts. Help shape the vision and strategy for how clients are implemented onto our Business platform. Set clients up for success by driving enrollment and activation, which directly impacts gross revenue. Serve as the team's data expert, building reports and dashboards to track performance and account health. Collaborate with cross-functional teams such as marketing, finance, and engineering to achieve client goals. What’s required? 4+ years of experience in a customer-facing role like implementation or project management, with a focus on strategic or enterprise-level accounts. 4+ years of experience building reports, using SQL, and creating dashboards to drive efficiency and awareness A customer-obsessed mindset and a proven ability to uncover and address the core needs of clients. A bias for action and a talent for thriving in a constantly changing, ambiguous work environment. Someone who acts like an owner, taking accountability for project success and client outcomes. An individual with a strong attention to detail who can develop thorough and highly actionable project plans. A person who is always looking to improve existing processes and build new ones where they are needed. What else should you know: Competitive pay! Offering $37/hour W2 and medical, dental and vision benefits offered after 30 days of employment. The position starts as a 1-month W2 contract with possibility of extensions! Location 100% Remote (San Francisco, Chicago, New York, Seattle) Hybrid role once offices open! Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Industries IT Services and IT Consulting, Hospitality, and Food and Beverage Services Referrals increase your chances of interviewing at Swoon by 2x Sign in to set job alerts for “Customer Success Manager” roles. Chicago, IL $102,000.00-$154,000.00 1 week ago Chicago, IL $70,500.00-$70,500.00 5 days ago Chicago, IL $80,000.00-$90,000.00 1 month ago Associate Customer Success Manager - RethinkBH Chicago, IL $88,000.00-$115,000.00 4 days ago Greater Chicago Area $73,000.00-$137,000.00 4 days ago Chicago, IL $60,000.00-$75,000.00 2 weeks ago Chicago, IL $85,000.00-$110,000.00 3 months ago Chicago, IL $180,000.00-$240,000.00 1 month ago Chicago, IL $90,000.00-$110,000.00 3 months ago Customer Success Manager, YouTube Specialist Chicago, IL $100,000.00-$120,000.00 6 days ago Chicago, IL $164,813.00-$196,859.00 4 hours ago Chicago, IL $75,000.00-$150,000.00 1 month ago Associate Customer Success Manager, Uber Direct Chicago, IL $79,000.00-$98,000.00 2 days ago Chicago, IL $95,000.00-$115,000.00 2 months ago Chicago, IL $125,000.00-$160,000.00 6 days ago Customer Success Manager, Covered Entity Solutions Chicago, IL $100,000.00-$115,000.00 1 week ago Chicago, IL $90,000.00-$142,500.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Swoon
$75k - $95k
...Job Summary: The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary point of contact for a portfolio of advertiser relationships, you'll drive satisfaction, retention, and growth...SuggestedFull timeNexxen International
Chicago, IL1 day ago$85k - $100k
...Client Success Manager Client Success Chicago, United States Senior Full-time Description Ready to take your career to the next level? Skai is looking for the best and the brightest to join our growing team. We're proud of our industry-leading marketing software, but...SuggestedFull timeWork at officeLocal areaImmediate startWork from homeHome office3 days per weekQumra Capital
Chicago, IL21 hours ago$80k - $85k
...Summary/Objective The Client Success Manager (CSM) is a key leader in our mission-driven non-profit, instrumental in delivering on our sponsorship and advertising products supporting tradeshow and advertising clients within the Food and Beverage industry. Serving as the...SuggestedContract workWork at officeImmediate startNight shiftAfternoon shiftInstitute of Food Technologists
Chicago, IL21 hours ago$73k - $90k
...convenient technology-powered amenities to clients and their guests. On the forefront of... ...National Multifamily Housing Council Top 50 managers and owners in the country, including... ...many others. WithMe is seeking a Client Success Manager to build, manage, and grow client...SuggestedHourly payFull timeContract workRemote workFlexible hoursWithMe™
Chicago, IL2 days ago$34.25 - $38.7 per hour
...taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful... ...help you gain your full potential. Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining client...SuggestedHourly payFull timeTemporary workWork at officeLocal areaFlexible hours3 days per weekRewards Network
Chicago, IL3 days ago- ...Client Success Manager Our client is seeking an experienced Client Success Manager to support and manage existing customer relationships. This role will ensure seamless service adoption across multiple locations, providing ongoing engagement and education to key stakeholders...
$60k
...Client Success Manager I (Chicago-Based) seoClarity is seeking a proactive, relationship-driven Client Success Manager I (Chicago-based) to join our growing Client Success team. In this role, you will manage a portfolio of global enterprise customers, helping them successfully...Casual workWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours- ...Client Success Manager Client Success Manager (40355) Employment Type: Freelance Assignment Dates: October 19, 2026 October 18, 2027 Location: Remote, with flexible time-zone alignment Schedule: Full-time, 40 hours per week; generally 9:00 AM5:00 PM About the Role...Full timeFreelanceRemote workFlexible hours
- We’re seeking an entrepreneurial, strategic mindset, and highly consultative Manager, Client Success to join our rapidly growing team. In this role, you will serve as the primary owner of long-term client success, responsible for driving measurable impact and outcomes,...Flexible hoursShift workNight shift
$135k - $165k
...6 Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate... ...expert you are now and create your future. The Digital Managed Services Client Success Manager (CSM) owns the client relationship, value, and...Hourly payFull timeImmediate startRemote workHuron Consulting Group Inc.
Chicago, IL1 day ago- ...of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide... ...recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced mentors...Full time
Globe Life: Moore Organizations
Chicago, IL21 hours ago $135k - $165k
Huron is hiring a Digital Managed Services Client Success Manager (CSM) to own the Oracle managed services client relationships, governance, and outcomes across a portfolio of ~10 clients. This role drives SLAs, margins, and renewal opportunities while collaborating with...Remote job- YCharts is seeking a Customer Success Manager to drive adoption, retention, and growth across our client base. You will partner with clients to unlock value, guide onboarding, and collaborate with Sales and cross-functional teams as a trusted advisor. You will manage relationships...
- PMA Companies is seeking a skilled Client Service Manager to act as the primary liaison for service, performance, maintenance and account installation for assigned accounts. You will leverage workers' compensation and casualty claims knowledge to work with Underwriting...
- Guidehealth in a fully remote setting seeks a Client Business Manager to support client onboarding, operational support, and service delivery across health plans and providers. You will partner with clients, health plans, and internal teams to ensure seamless operations...Remote jobContract work
- IMA Financial Group, Inc. is seeking a Client Manager to handle a dedicated, low-to-medium complexity client book with standardized service models. You will act as the primary client contact, coordinate across internal teams, ensure compliance and deliver lifecycle support...
- ...Associate, Client Success Manager Retail Media Inmar Intelligence is seeking an Associate, Client Success Manager Retail Media to support the execution and growth of retail media programs across our Consumer Packaged Goods (CPG) client portfolio. This role is designed...
- CCC Intelligent Solutions Inc. is hiring a Client Success Manager to help insurance carriers realize value from our cloud-based solutions and drive adoption across Third-Party Casualty and First-Party Casualty workflows. In this role you will partner with customers to...Remote job
$150k - $270k
...help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success,...Summer holidayLocal areaFlexible hours- ...You Will Be Working With At PMG, our Client Strategy team plays a key role in shaping... ...meaningfully with their audiences. We're not just managing campaigns—we're working at the... ...media innovation while prioritizing client success with a Customer-Focused mindset that seeks...Work experience placementFlexible hours
PMG
Chicago, IL22 days ago - ...Client Partner – Healthcare (Payers, PBMs & CVS Health) Location: Remote / United States... ...Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care Employment Type:... ...relationships and demonstrated success within CVS Health and affiliated business...Full timeContract workRemote work
Brillio
Chicago, IL21 hours ago - Morningstar, Inc. is seeking a Direct Customer Success Manager to provide superior service to institutional investment software clients and users of Morningstar Direct. You will interact with clients across asset management, investment consulting, insurance, wealth management...
$170k - $190k
...growth Target and close new large enterprise clients using a consultative, value-based... ...an emphasis on Operations, Supply Chain Management and/or Digital Transformations Experience... ...motivated with a strong track record of success, including consistently meeting or exceeding...Georgian
Chicago, IL1 day ago$118.25k - $181.32k
...for helping our advisor and institutional clients build their businesses and provide... ...following client segments: Advisor, Asset Management, and Institutional. The Role: Morningstar... ..., and leadership capabilities. Success in this role will require performance management...Temporary workWork at officeFlexible hoursBurlington Stores
Chicago, IL1 day ago- ...Account Executive/Client Partner _ Buckhead, GA & Dallas, TX Now100 is committed to understanding our clients' needs and providing... ...building, organization, and being detail-oriented are keys to success. Your overall purpose is to create a meaningful relationship with...Permanent employmentFull timeContract workRemote work
$190k - $220k
...delivering industry-focused solutions that support our clients to deliver on their business transformation goals.... ...teams across Sales and Delivery to ensure mutual success. The Client Delivery Partner will successfully manage our Client relationships, acting as their advocate...Work experience placementRemote workFlexible hoursHitachi Solutions America
Chicago, IL3 days ago$160k - $180k
...transformative change in healthcare. What We're Looking For The Client Partner, Ecosystem in Life Sciences is responsible for driving... ...account relationship across all Life Sciences offerings, and manage the end-to-end sales process to bring Datavant's full product portfolio...Datavant
Chicago, IL9 days ago$50.07k - $66.36k
...capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital... ...of coordination, tracking deliverables, managing timelines, supporting client... ...deliverables and deadlines Key Attributes for Success Proactive and highly organized Strong communicator...Full timeTemporary workFreelanceWork at officeLocal areaRemote workWorldwideWork visaFlexible hoursPublicis Groupe
Chicago, IL21 hours ago$300 per month
...Client Accounting Services Manager (Cincinnati - FT or PT) Are you an accounting professional with a positive attitude who is seeking stimulation and opportunities to grow professionally, but within the context of a company that respects you, your happiness and your...Full timeTemporary workPart timeHome officeNight shiftJobrapido
Chicago, IL3 days ago- ...Client Partner Midwest The role is responsible for driving growth within strategic accounts through new business development, executive relationship management, opportunity ownership, solution leadership, and pursuit management. The incumbent will work closely with...
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