Client Success Manager
Swoon
Direct message the job poster from Swoon One of Swoon’s top clients, an American company operating online food ordering and delivery, is looking to add a Client Success Manager to their team! Day-to-day Lead the onboarding process for new clients, ensuring a smooth and successful transition. Act as a client advocate, representing their needs and feedback to internal teams, including product, growth, operations, and leadership. Develop and nurture strong relationships with a wide range of clients, including many strategic, enterprise-level accounts. Help shape the vision and strategy for how clients are implemented onto our Business platform. Set clients up for success by driving enrollment and activation, which directly impacts gross revenue. Serve as the team's data expert, building reports and dashboards to track performance and account health. Collaborate with cross-functional teams such as marketing, finance, and engineering to achieve client goals. What’s required? 4+ years of experience in a customer-facing role like implementation or project management, with a focus on strategic or enterprise-level accounts. 4+ years of experience building reports, using SQL, and creating dashboards to drive efficiency and awareness A customer-obsessed mindset and a proven ability to uncover and address the core needs of clients. A bias for action and a talent for thriving in a constantly changing, ambiguous work environment. Someone who acts like an owner, taking accountability for project success and client outcomes. An individual with a strong attention to detail who can develop thorough and highly actionable project plans. A person who is always looking to improve existing processes and build new ones where they are needed. What else should you know: Competitive pay! Offering $37/hour W2 and medical, dental and vision benefits offered after 30 days of employment. The position starts as a 1-month W2 contract with possibility of extensions! Location 100% Remote (San Francisco, Chicago, New York, Seattle) Hybrid role once offices open! Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Industries IT Services and IT Consulting, Hospitality, and Food and Beverage Services Referrals increase your chances of interviewing at Swoon by 2x Sign in to set job alerts for “Customer Success Manager” roles. Chicago, IL $102,000.00-$154,000.00 1 week ago Chicago, IL $70,500.00-$70,500.00 5 days ago Chicago, IL $80,000.00-$90,000.00 1 month ago Associate Customer Success Manager - RethinkBH Chicago, IL $88,000.00-$115,000.00 4 days ago Greater Chicago Area $73,000.00-$137,000.00 4 days ago Chicago, IL $60,000.00-$75,000.00 2 weeks ago Chicago, IL $85,000.00-$110,000.00 3 months ago Chicago, IL $180,000.00-$240,000.00 1 month ago Chicago, IL $90,000.00-$110,000.00 3 months ago Customer Success Manager, YouTube Specialist Chicago, IL $100,000.00-$120,000.00 6 days ago Chicago, IL $164,813.00-$196,859.00 4 hours ago Chicago, IL $75,000.00-$150,000.00 1 month ago Associate Customer Success Manager, Uber Direct Chicago, IL $79,000.00-$98,000.00 2 days ago Chicago, IL $95,000.00-$115,000.00 2 months ago Chicago, IL $125,000.00-$160,000.00 6 days ago Customer Success Manager, Covered Entity Solutions Chicago, IL $100,000.00-$115,000.00 1 week ago Chicago, IL $90,000.00-$142,500.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Swoon
$78.8k - $145.13k
...solutions for healthcare cost and care management. MedInsight is a subsidiary of Milliman;... ...primary point of contact and liaison for clients, supporting them throughout the client journey... ...through production. Client Success Managers ensure client needs and expectations...SuggestedFull timeWork experience placementRemote workFlexible hours$117k - $130k
...your local hardware store or mom-and-pop nursery-these are our clients. From paint to lumber to flooring, over 200,000 such stores... ...Role Location: Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live...SuggestedLive inWork at officeLocal areaRemote workShift workRundoo
Chicago, IL3 days ago$135k - $165k
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant... ...expert you are now and create your future.The Digital Managed Services Client Success Manager (CSM) owns the client relationship, value, and...SuggestedHourly payFull timeRemote work$34.25 - $38.7 per hour
...Client Success Manager (Hybrid) Chicago, IL For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering...SuggestedHourly payFull timeTemporary workWork at officeLocal areaFlexible hours3 days per week- ...Customer Success Manager Remote Eastern Time Zone Full-time 9am6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a monthly report and call it account management. We're looking for one person...SuggestedFull timeRemote work1 day per week
- ...Client Success Manager Cynet Health is an award-winning, Joint Commissioncertified healthcare workforce solutions company headquartered in the Washington, D.C. metro area. We partner with healthcare organizations nationwide to deliver high-quality clinical and allied...Contract workWork experience placement
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$80k - $85k
...Job Description Job Description Summary/Objective The Client Success Manager (CSM) is a key leader in our mission-driven non-profit, instrumental in delivering on our sponsorship and advertising products supporting tradeshow and advertising clients within the Food...Work at officeImmediate startNight shiftAfternoon shiftInstitute of Food Technologists
Chicago, ILa month ago$30 - $40 per hour
Join to apply for the Client Success Manager role at KellyOCG 2 days ago Be among the first 25 applicants Join to apply for the Client Success Manager role at KellyOCG This range is provided by KellyOCG. Your actual pay will be based on your skills and experience — talk...Contract workWork at officeImmediate startRemote workFree visa- ...of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide... ...recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced mentors...Full time
Globe Life: Moore Organizations
Chicago, IL2 days ago $70k - $85k
Join to apply for the Digital Client Success Manager role at Smokeball - Legal Software Join to apply for the Digital Client Success Manager role at Smokeball - Legal Software Smokeball - Legal Software provided pay range This range is provided by Smokeball - Legal Software...Full timeLive inWork at officeLocal areaRemote workMonday to FridayNight shift$80k - $95k
...Senior Client Success Manager - Programmatic Illinois, United States Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow...Remote work- ...Senior Client Success Manager OnSite Partners' mission is to empower each customer in achieving success through the design and delivery of collaborative, creative and comprehensive energy solutions. Job Summary: The Senior Client Success Manager leads client relationship...
$75k - $110k
...Senior Client Success Manager- Activation Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable...Work at office$93k - $189k
...Responsible for growing and maintaining client relationships, in an existing portfolio... ...finance, accounting, or economics 10+ years successful merchant services, payments for... ...relationship or sales experience. 3+ years management experience Preferred Qualifications Proven...Work at officeRemote workWork from homeFlexible hours$54.4k - $68k
...Client Success Associate At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment... ...dining programs, driving engagement with students, and managing senior relationships with university and food service operators...Temporary workWork at officeFlexible hours3 days per weekWonder
Chicago, IL2 days ago$95k - $125k
...Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for...Work at office$75k - $110k
...Sr. Client Success Manager - Media, Insights & Incentives Cincinnati, OH; Chicago, IL Overview: 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more...Work at office$72.73k - $121.22k
...The Client Success Manager (CSM) serves as the primary day-to-day contact and relationship owner for clients, leading cross-functional campaign delivery across multiple media channels. Acting as a trusted strategic partner, the CSM connects campaign execution to client...Temporary workWork experience placementWork at officeLocal areaRemote workRelocation packageFlexible hours$150k - $170k
...analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior... ....The Account Executive will build and manage a qualified pipeline, shape solutions in... ...are fundamental to our culture and success. We seek individuals who consistently demonstrate...Full timeContract workLocal areaFlexible hoursShift work$79.2k - $138.6k
...recruiting process here.Role SummaryAs a Client Partner at Pinterest, you will serve as... ...alliances both internally and externally. Success in this role depends on your ability to... ...-oriented approach to client and media management, ensuring sustainable success and mutually...Temporary workWork at officeLocal areaRelocationRelocation package$145k - $210k
Marketing & Client Development Senior Manager - Digital Experience, Virtual EventsCooley is seeking a Marketing & Client Development Senior Manager - Digital Experience, Virtual Events to join the Marketing and Client Development team.Position summary: This role is part...Full timeTemporary workWork at officeImmediate startFlexible hoursWeekend work$8k
...student loan repayments, or a combination of both.Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced... ...you with a competitive edge and leverage to boost your own success and career growth.Sales recognition programs that have, in the...Full timeTemporary workPart timeWork experience placementShift work$180k - $190k
...decisions, across every business area.As a Client Partner, you will partner with senior... ...value-driven approach to sales & client management, you will identify and cultivate new opportunities... ...motivated with a strong track record of success, including consistently meeting or...Full timeWork at officeRemote workFlexible hoursShift work$168.6k
...using data and science to help healthcare clients find better solutions for their patients... ...Analytics etc.Our Ideal CandidateThe successful candidate will have a track record of success... ...companiesDemonstrated success managing a balanced pipeline of short-term tactical...Full timeTemporary workPart timeImmediate startRemote workWorldwide$179k - $354k
...organization, apply now.We are currently seeking a Speciality Client Partner - Products - Retail, Logistics, Hospitality,... ...the professional services industry10+ years of proven success in account or client management roles8+ years of experience in P&L management,...Full timeTemporary workWork at officeRemote workFlexible hours$144k - $216k
...future—and get there. We focus on high-impact projects, meeting our clients where they uncover business needs and deliver results. Our... ...DoBusiness Development:* Identify and lead opportunities within our managed insurance accounts.* Sell to and create new opportunities...Temporary workLocal area$117.5k - $185k
...Responsible Growth and delivering for our clients, teammates, communities and shareholders... ...a career and contribute to our shared success. This includes attracting and developing... ...Consumer, Retail, Private Banking and Wealth Management. Acts as an objective advisor to senior...Full timeWork at officeWork from homeFlexible hoursShift workDay shift$229k - $343k
...Bitmoji, Saturn, and other digital services.We’re looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a... ...compensation packages that let you share in Snap’s long-term success!CompensationIn the United States, work locations are assigned...Full timeLive inWork at officeLocal area- First Gen Financial is seeking a Customer Success Manager to be the primary contact for clients and members, ensuring they realize maximum value from our health plan products and services. You will build lasting relationships, drive adoption, and proactively address needs...Remote job
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