Executive Assistant

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers. Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better. The Role This is a unique opportunity to join Cyara at an exciting stage of growth as Executive Assistant to the CEO. As a trusted partner to the CEO and Executive Leadership Team, you'll help ensure key priorities are aligned, decisions are executed, and the business operates effectively. You'll coordinate executive activities, manage critical communications, support strategic initiatives, and act as a central connector across the organization. As an extension of the CEO, you'll help drive follow-through, maintain momentum on important initiatives, and ensure leaders are prepared to make informed decisions. Responsibilities Provides high-level administrative support to the CEO and, as needed, the broader Executive Leadership Team, including calendar management, travel coordination, expense administration, meeting preparation, and note‑taking. Ensures the CEO remains organized, well‑prepared, and focused on key strategic priorities. Serves as an extension of the CEO, managing follow‑ups, tracking action items from leadership meetings, and ensuring critical commitments and business objectives stay on track. Develops and edits presentations, executive briefs, agendas, talking points, and other supporting materials to ensure leaders are well‑prepared for key meetings and communications. Supports internal communications including organizational announcements, board‑related materials, and other business‑critical documentation. Supports the onboarding and integration of new executive leaders, helping them navigate the organization, build key relationships, and get operationally up to speed quickly. Plans and coordinates company‑wide events including All Hands meetings, executive off‑sites, leadership meetings, and strategic planning sessions. Acts as a central coordination point across the leadership team, maintaining visibility into executive priorities and helping surface communication gaps or operational issues that need attention. Partners with the executive team and department leaders on special projects, culture and engagement initiatives, and other business needs as they arise. Skills / Experience 5+ years of experience providing direct administrative support to C‑level executives, ideally in a high‑growth, fast‑paced, or distributed environment. Experience coordinating cross‑functional projects and driving accountability across multiple stakeholders, with the ability to balance strategic thinking and strong attention to detail. Strong business acumen with a clear understanding of executive operations, organizational priorities, board relations, and how decisions get made at an executive leadership level. Experience planning and executing executive off‑sites, leadership meetings, All Hands events, and large‑scale internal communications initiatives. Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization. Proven ability to handle sensitive and confidential information with discretion, sound judgment, and a high degree of professionalism. Proactive and highly resourceful; anticipates needs, moves with urgency, and communicates clearly and confidently before and after key decisions. Advanced proficiency with Microsoft 365, including Outlook, Teams, Excel, PowerPoint, and Word; comfortable facilitating virtual and hybrid meetings across platforms such as Teams and Zoom; able to work across global time zones and support remote executives effectively. Benefits We offer competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well‑being, creating a workplace designed for both success and fulfillment. Our culture values curiosity, collaboration, continuous learning, and provides real impact opportunities. Diversity, Equity, Inclusive and Belonging Statement At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination‑free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location. #J-18808-Ljbffr