Remote Retention Representative

Inside Sales & Retention Representative

Base Pay: $34,000

On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+)

Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.

Must live in North Carolina

Job Duties and Responsibilities

What You'll Do:

• Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
• Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
• Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.

What's in it for You:

• Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
• Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
• Incredible Incentives : High-value rewards program including exciting trips & prizes.
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
• Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.

Skills, Experience and Requirements

• Minimum 1 year of experience in a quota-carrying sales role required.
• Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
• Full-time; hours may include evenings, weekends or holidays.
• High school diploma/GED required; Associate's or Bachelor's degree a plus.
• Pre-employment screen.
• Smartphone/device with active network connection.
• Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
• Employee responsible for all setup costs (except where required by law).

Compensation: $34,000.00/Year