Social Media & Community Manager

Social Media & Community Manager

Root Causes Medicine | San Antonio or Austin, TX | Fractional, ~20 hrs/week | On-Site

About Root Causes

Root Causes Oncology is the integrative oncology program of Root Causes Medicine, a functional medicine clinic in San Antonio, TX. Conventional care asks how to eliminate the cancer. We also ask a more fundamental question: why is the body allowing it to take hold in the first place?

Our practitioners work with patients to address those underlying causes, beginning with a weeklong immersive program. Patients travel for hours and across state lines for this care, and they love it - our NPS is above 80.

We're now building our marketing foundation, and this role is a central part of it.

The Opportunity

This clinic produces remarkable stories every week, and almost none of them reach the outside world. Dr. Lucas Tims - one of fewer than 125 board-certified naturopathic oncologists in the country - records podcasts and teaching sessions regularly. Our members tell us they can't talk us up enough.

Your job is to turn all of that into a consistent, growing presence - on our channels, and in the communities where patients already spend their time.

What You'll Own

Content
• Shoot and edit content at the clinic and in our studio
• Work from podcast recordings and monthly content sessions with Dr. Lucas
• Keep the content library organized and ready to use

Channels
• Run both Instagram accounts day to day, each with its own role
• Publish 3 to 4 times a week per account, plus stories and biweekly Lives with Dr. Lucas
• Grow the audience in thoughtful ways - through content that's genuinely helpful and partnerships that expand our visibility

Community
• Represent us in the Facebook groups and online communities where cancer patients gather - genuinely helpful, never promotional
• Coordinate Dr. Lucas's occasional Q&A appearances
• Support and capture our monthly open house

Performance
• Track what works and report monthly
• Boost the posts that earn it
• Shape the content plan around what you learn

Who You Are
• Hands-on - you shoot, edit, write, post, and answer DMs yourself
• Local and present - based in San Antonio or Austin and want to be at the clinic regularly, because that's where the material is
• Experienced in healthcare or wellness content, and genuinely sensitive to the subject matter and circumstances of our audience - patients, caregivers, and practitioners
• Consistent - you post on schedule and keep the quality steady
• Highly collaborative - you're joining a team that's passionate about building something meaningful, together
• A clear communicator who works well with clinicians and patients alike

What We Offer
• Work that matters - you'll make an unmistakable difference in people's lives and be proud to talk about it
• Real ownership and room to grow as we do - a small team, no layers, your work visible every week
• Access to our world-class practitioners for you and your family
• Competitive compensation commensurate with experience, with room to grow as we do