Epic RCM Lead

Job Description

Job Title: Epic Revenue Cycle Manager

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Hourly/Salary Compensation Range: Flexible

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Contract Length: 6 months possible extension to a year

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Location: Remote

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Hours: 9am-5pm CST

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Start Date: October 12th 2026

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Job Description:

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The Epic Revenue Cycle Manager leads the strategy, build, optimization, and support of Epic's Revenue Cycle applications (Resolute Hospital Billing, Resolute Professional Billing, HB/PB Claims, Cadence, Prelude, and/or HIM as applicable) across the health system. This role bridges IT and operational Revenue Cycle leadership, managing a team of analysts and serving as the primary escalation point for system performance, workflow optimization, and regulatory compliance within the revenue cycle applications portfolio.

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Skill Set Requirements:

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Key Responsibilities

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• Lead a team of Epic-certified analysts responsible for build, testing, and support of Revenue Cycle modules (HB/PB, Claims, Contracts, Cadence, Prelude)
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• Own the roadmap for revenue cycle system optimization, partnering with CFO/Revenue Cycle operations leadership to align IT priorities with financial performance goals
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• Manage upgrade cycles, including regression testing, workflow validation, and end-user training coordination
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• Serve as escalation point for high-severity incidents impacting claims processing, charge capture, or cash flow
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• Oversee governance of change control, ticket prioritization, and vendor (Epic) relationship management for assigned applications
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• Partner with Compliance and HIM on regulatory changes (payer rules, CMS updates, coding/billing regulations) and ensure timely system updates
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• Manage staffing plans, including build vs. buy decisions for contract/consulting support during go-lives, M&A integrations, or major upgrades
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• Report key performance metrics (days in A/R, denial rates, claim edit volumes) tied to system performance to executive stakeholders
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• Support new facility onboarding, acquisitions, or consolidations requiring Revenue Cycle Epic builds
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Required Qualifications

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• Bachelor's degree in Health Information Management, Business, IT, or related field (or equivalent experience)
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• 5+ years of experience in Epic Revenue Cycle applications, with at least 2 years in a leadership/management capacity
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• Epic certification(s) in Resolute Hospital Billing and/or Resolute Professional Billing required; additional certifications (Claims, Cadence, Prelude) preferred
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• Deep understanding of healthcare revenue cycle workflows: registration, charge capture, claims submission, denials management, and cash posting
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• Experience managing system upgrades, optimizations, or go-lives in a hospital/health system environment
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• Strong knowledge of payer requirements, CMS regulations, and healthcare billing compliance
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• Proven ability to manage cross-functional teams and communicate with both technical and executive stakeholders
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Preferred Qualifications

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• Experience with multi-entity or multi-EMR consolidation projects (e.g., legacy system to Epic conversions)
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• Familiarity with related financial systems integration (Oracle Fusion, Workday, Lawson) in an ERP-to-EHR data flow context
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• Prior consulting or system-selection experience
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• PMP or Lean/Six Sigma certification a plus
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