Operations Coordinator - South Africa

Operations & Systems Coordinator (Remote Full-Time, South Africa)

About the Role We're looking for a proactive and detail-oriented Operations & Systems Coordinator to support our staffing and payroll operations with a strong focus on data accuracy, systems administration, and process optimization.

You'll play a key role in keeping our internal tools and workflows (JobDiva ATS, Paylocity, and integrated systems) running smoothly, ensuring our consultants, hiring managers, and finance team stay aligned.

This is a great opportunity for someone who enjoys structure, analytics, and improving processes, and who can work independently without needing micromanagement.

You'll collaborate closely with our high-energy New York team (US EST hours), serving as a reliable operational partner to leadership.

What You'll Do

• Administer and maintain JobDiva (ATS) ensure data accuracy, run reports, and support system integrations.
• Coordinate payroll cycles and consultant timesheets, ensuring all time and approvals are captured accurately.
• Generate reports and analytics from JobDiva and related systems to support decision-making.
• Maintain and update operational manuals and SOPs as processes evolve.
• Support system-related projects, such as integrating new vendors or tools.
• Prepare and send onboarding packages, background checks, and compliance documentation.
• Communicate with consultants, hiring managers, and vendors to ensure smooth operations.
• Provide ad hoc administrative and project support to the executive team.

What We're Looking For

• Strong English communication both written and verbal.
• 310 years of experience in operations, administration, or systems coordination.
• Experience with database or ATS/CRM administration (JobDiva, Zendesk, Salesforce, etc.).
• Highly organized, detail-oriented, and process-driven enjoys creating order and documentation.
• Analytical mindset with the ability to extract and interpret data from systems.
• Proficient with Microsoft Office (Excel, Outlook, Word).
• Comfortable working independently in a remote, fast-paced environment.
• Tech-savvy and quick to learn new tools.

Nice to Have

• Experience in staffing, recruiting operations, or consulting environments.
• Familiarity with Paylocity or similar payroll systems.
• Experience creating and maintaining SOPs or training manuals.
• Exposure to data analytics or financial modeling is a plus.

What We Offer

• $814 USD/hour, depending on experience.
• Full-time, remote position (?40 hrs/week, US EST hours).
• Independent contractor setup with flexibility and autonomy.
• Onboarding and ongoing training on JobDiva, Paylocity, and related tools.
• Direct collaboration with a dynamic, high-performing New York team.
• Exposure to operations, analytics, and systems management.
• Observance of standard US holidays and a fair PTO policy.
• Opportunity to grow and take ownership of new systems and processes.