Technical Services Specialist

Technical Services RoleWe are committed to the following success traits that embody our culture and how we work: Proximity to people, Passion for innovation, Connection to each other, Agility in thinking, Integrity at every step.Our mission is to lead the digital transformation of access and indemnity management through groundbreaking technologies and thoughtful solutions. Since our inception in the early 2000's, Salto has been a leading global access solutions provider part of the SALTO WECOSYSTEM. We develop pioneering facilities access, identity management and electronic locking technology that ensures seamless, reliable, and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and the planet.The Technical Services role is an entry level role with a great upward career trajectory that focuses on the following success factors:Observant, organizational and possess basic technical skills.Excellent professional communication, interpersonal and team working ability.Experience working in a fast-paced environment while maintaining attention to detail.Ability to solve problems quickly and prioritize daily tasks according to their importance.Ability to adapt to shifting priorities.Desire to expand knowledge and continue improving.Ability to work under minimal supervision.Ability to solve practical problems and be dependable.A Day in the Life of Technical Service:Daily administration of the Salesforce tickets and phone queue.Troubleshoot hardware and software issues with business partners.Collaborate with the team to test solutions.Learning & Development: Complete courses on current products and solutions to stay up to date with company needs.Office Participation: full-time on-site presence with opportunity for hybrid working schedule after training period.Salto is a leading global access solutions provider, part of the SALTO WECOSYSTEM. We develop pioneering facility access, identity management, and electronic locking technology that ensures seamless, reliable, and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and planet.