Salesforce Business Analyst

Meaningful Work From Day One We are seeking an IT Analyst to join our European Commercial IT team. You will be responsible for analyzing and formalizing business requirements, designing solutions, and managing the implementation of primarily Salesforce‑based systems. You will work closely with business partners in Italy & Spain, global and regional IT teams, and report to the Senior Regional Technology Manager. What You Can Expect Gather business requirements and translate them into technical specifications. Review all requests for system enhancements to ensure the request adheres to the overall BF Business and IT strategic direction before taking action. Document business processes, develop and maintain system documentation and training materials. Configure and customize Salesforce to meet business needs. Manage overall project schedule and planning, and ensure communication with regional and central business and IT teams. Manage users, profiles, roles, sharing rules, and permission sets. Develop and maintain custom objects, fields, formulas, and validation rules. Create and manage workflows and automation. Build and maintain reports and dashboards to support business needs. Manage data quality with business owners and account migration efforts by performing data extracts, data uploads, and inserts. Collaborate with cross‑functional business and IT teams to ensure project success. Provide ongoing support to end‑users. Stay current with Salesforce updates and best practices. What You Bring to the Table Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of related experience, including 1-2 years as a Salesforce Administrator or related role. Strong understanding of Salesforce platform capabilities and limitations. Experience configuring and customizing Salesforce, managing users and security, and developing workflows & automation. Salesforce Administrator certification is a plus. Understanding of business intelligence tools and concepts such as SAP BW, Tableau, BusinessObjects, or similar. Strong analytical and problem‑solving skills. Excellent written and verbal communication skills, and the ability to present complex concepts to all levels of the organization. Methodical, rigorous, with strong time‑management and organizational skills. Ability to work independently and in a team environment. Energized and proactive attitude for learning. Fluent in English. Brown‑Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown‑Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability, or any other legally protected status. Accommodations are available upon request, including an interpreter. #J-18808-Ljbffr Brown-Forman Corporation