Senior Manager, Customer Insights at Scale
Aritzia
Aritzia is seeking a Senior Manager/Manager, Customer Insights to lead a team focused on defining how we operationalize customer insights at scale. The role translates data into actionable strategies across campaigns, lifecycle moments, and personalization to optimize ROI and long-term value. You will partner with Marketing, Digital, and Executives to ensure the right metrics are tracked and strategies are informed by customer voice and performance trends. #J-18808-Ljbffr Aritzia
$100k - $300k
THE TEAM The mission of the Customer Department is to deeply understand our customers... ...defining how we operationalize Customer Insights at scale. As our data platform capabilities... ...term customer value. THE ROLE As the Senior Manager/Manager, Customer Insights you will lead...SeniorSeasonal workWork at office$10k
...the outcome.The median Ramp customer saves 5% and grows revenue 1... ...shape how companies move and manage billions, Ramp is the place... ...newly closed customers. As a Senior Scaled CSM, you’ll play a critical... ...multiplier for the team by sharing insights, patterns, and coaching...SeniorFull timeWork at officeHome officeFlexible hours- Bastion is seeking a Senior Manager, Customer Support Operations to build and run the customer support function for enterprise partnerships in... ...owning the operation from day one. This hands-on role requires scaling support, shaping processes, and partnering with product and...SeniorRemote work
$150.1k - $227k
...where humans with agents drive customer success together. Here,... ...Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible... ...such as peak-season scaling and privacy shifts.Your primary... ...to drive unified customer insights.Foundational Plus: Possession...SeniorFull timeWork at officeFlexible hoursShift work3 days per week- A popular travel accessories company is seeking a highly experienced Data Analyst to drive customer insights and strategic decisions. The role involves diagnosing customer data, defining KPIs, and collaborating cross-functionally with Marketing to enhance campaign strategies...Senior
- MaziCTools is seeking a Senior Manager - Customer Strategic Insights for a remote role in the US. This position requires leading category management and guest insights projects while working with various teams including Growth, Customer Marketing, and Sales. The ideal...SeniorRemote job
$120k - $150k
A healthcare technology company is seeking a Strategic Finance Manager to support FP&A and drive strategic decision-making in New York City. The role involves financial reporting, operational insights, and collaboration with various teams to enhance profitability. Candidates...Senior$223.2k - $262.7k
...impact?West Monroe is hiring a Senior Manager with experience in electric and/or gas Customer Information Systems (CIS) and associated... ...tools, data models) to enhance insights, improve delivery efficiency,... ...). Experience with large-scale system transformations, data conversions...SeniorLocal areaImmediate startFlexible hours- ...delivers unparalleled speed, accuracy, and insight. We're not just improving financial... ...from world-class investors, we are scaling quickly and defining a new category of... ...you to join us. The Role Rogo's customer success managers are highly motivated individuals with...Work at office
- ...companies the power to understand every customer, automate at scale, and build their go-to-market motion... ...Customer Success role focused on managing a small portfolio of strategic accounts... .... Use customer data and product insights to identify customer health, risks, and...Work at office
- ...fully integrated solutions to manage everything from business... ...embedded finance at a global scale. Proudly founded in Melbourne... ...support the success of our SME customers. What You'll Do As a... ...You will leverage data-driven insights and automation to drive product...Worldwide
- Burtch Works is seeking a Director of Customer Experience & Market Research Consulting to lead an embedded,... ...oversee market research initiatives, and translate insights into actionable business recommendations. As the senior consulting lead, you will work directly with...Senior
$200k
...compliant, and eliminate risk. Our customers include Fortune 500... ...The role, in a nutshell: The Manager of Customer Success Management... ...functional teams to support and scale the CSM function. The ideal candidate... ...intervention based on data insights Support account reviews and...SeniorLocal areaRemote workHome officeFlexible hours$166.5k - $185k
...problems in their industry. With customers representing some of the... ...uncover crucial business insights. This customer-centric... ...using our AI platform. As a Senior Customer Engagement Manager (L5) specializing in our... ...roadmap, and help mentor and scale our growing US Customer...SeniorWork at officeFlexible hours- * Diagnoses existing customer data regardless of source, defining core... ...into clear, decision-ready insights for both technical and non-... ...not just a reporting resource* Senior-level judgment, speed, and... ...Effective leadership, project management and vendor management skills*...SeniorWork at officeImmediate start
$130k - $150k
...self-motivated and data savvy customer advocate with a natural... ...drive success.Leverage data insights to assess engagement, enhance... ...if you have prior experience scaling customer success or a similar... ...about building relationships and managing stakeholders as your authentic...SeniorWork at office- ...core operations teams, Customer Experience, ensures... ...right. Our team designs, manages, and operates DoorDash... .... About the Role The Senior Manager role will lead... ...on developing and scaling a cross‑functional, AI... ...forward, and translate insights into actionable plans...SeniorHourly payTemporary workWork at officeLocal areaFlexible hours
$153.85k - $181k
...infrastructure that founders use to manage equity, fund managers use to... ...’re looking for exceptional Customer Success Managers to own and... ...regular, data-driven insights and strategic account plans connected... ..., optimizing, and scaling operational processes related...SeniorFull timeContract work$179k - $287k
Senior Manager, Customer Support (Customer Experience & Support Operations) Who we are Aurora’s mission... ...customer-first support experience at scale to our B2B customers (carriers, fleets... ...per week. Our Careers page provides insight into what it is like to work at Aurora...SeniorWork at officeLocal areaFlexible hoursNight shift3 days per week$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role you'll play:The... ...Insights Senior Customer Success Manager (or as known at CB Insights, a Forward... ...on a personalized level and at scale.Own and maintain deep...Senior- BetterUp is seeking a Principal Product Designer to join our Design team and shape the future of human transformation at scale. As a senior IC, you will set the bar for design excellence across core product experiences and influence cross-functional direction. Reporting...Senior
$125k - $150k
...’s retention engine. As a Senior CSM, you aren't just managing accounts—you are partnering... ...’s leading CRE giants scale and thrive with us.** Please... ...experience.Be the Voice of the Customer: Serve as the ultimate... ...is the largest first-party insights and collaboration engine...SeniorWork at officeWorldwideFlexible hours- ...patients. The Role Dandy is hiring a Senior Manager, Customer Marketing to own how we grow with the... ...and Canadian markets, driving impact at scale and partnering with cross-functional... ...Management, CX) to leverage marketing insights and campaigns Customer Programs & Comms...SeniorFull timeLocal area
- ...immediate impact.\" Mark Lynch - Senior Director, Demand Generation Customers are at the heart of... ...at Absorb. As our Senior Manager, Customer Marketing, you\... ...channels using customer insights, behavioural triggers,... ...thinking technology built to scale as our customer\'s...SeniorImmediate startRemote workFlexible hours
$111.27k - $130.9k
...data to develop actionable insights and improve their operations... ...their operations at scale. Working at Samsara means you... .... About the role Samsara’s Customer Success (CS) team advises,... ...the CS Programs team, the Senior Program Manager will prioritize, implement,...SeniorFull timeRemote workFlexible hours- Roku is seeking a Senior Director of Ad Measurement, Insights, Analytics & Research to lead a strategically critical function within our advertising business... ...executive role defines Roku's measurement vision, scales a world‑class team, and sets the standard for...Senior
$130.1k - $162.6k
Manager, Consumer Insights + Analytics , Pandora NAM As the largest jewellery brand... ...in a deep understanding of customer behavior, preferences and... ...commercially tied recommendations for senior leadership.Identify white... .... Ability to create and scale models.Advanced proficiency...Temporary workWork at officeWorldwide$135k
...take the first step.Team missionAs a Senior Partner Success Manager, you’ll be responsible for ensuring the... ..., ensuring accounts launch, scale, and renew.Lead Qualification Pre-Sales... ...English using the form below. For tips and insights into our hiring process and culture,...SeniorTemporary workWork at officeLocal areaFlexible hours- ...drive the full analytics lifecycle and empower the organization to make data-driven decisions at scale. You will partner with cross-functional teams to uncover actionable insights, build robust reporting systems, and solve complex strategic problems through rigorous data...Senior
- ...lifetime value of their customers. We started with co-... ...looking for a Product Manager to own the product direction... ...to customers at scale. This role sits at the... ...accelerate how you move from insight to production. Move fast... ...for alignment. At the senior level, you may also define...SeniorFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Customer Insights at Scale. Be the first to apply!
- customer business manager New York, NY
- bilingual customer service manager New York, NY
- customer service project manager New York, NY
- customer service supervisor New York, NY
- director customer care New York, NY
- senior manager customer operations New York, NY
- director customer operations New York, NY
- senior manager customer experience New York, NY
- insurance customer service manager New York, NY
- manager customer success team New York, NY

