Program Analyst
US Department of Veterans Affairs
Program Analyst
Participates in and facilitates transformative quality safety, effectiveness, and efficiency improvement efforts. Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. Facilitates, coaches, and trains audiences at all levels of the organization throughout the lifecycle of a performance improvement project.
The incumbent will demonstrate creativity and flexibility in using standard Systems Redesign improvement methodologies with existing organizational cultural transformation efforts.
Conducts extensive work in analyzing data and conducting background research on the issue.
Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level.
Creates designs of experiments that align to project goals and team-developed solutions.
Serves as primary facilitator providing instruction to others on Lean, Lean Six Sigma, Systems Redesign, or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring.
Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors, and other staff.
Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and organizational productivity.
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/ PD11266A and PD11265A
Relocation/Recruitment Incentives: Not Authorized
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