Office Services Specialist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Office Services Specialist
4+ Months (Temp to Hire)
Palo Alto CA (Onsite)
M-F 10 AM TO 07 PM

Overview

Office Services Specialist is responsible for supporting daily business center operations, delivering exceptional customer service, and ensuring a professional client experience. This role involves managing conference room services, administrative support, mail and shipping functions, document services, and front-office operations while effectively handling multiple priorities in a fast-paced environment.

Responsibilities

• Welcome clients, visitors, and guests while providing outstanding customer service and professional support.
• Manage conference room scheduling, setup, and coordination to ensure seamless meetings and events.
• Serve as the primary point of contact for business center requests and client inquiries.
• Perform administrative tasks including data entry, document preparation, filing, and record maintenance.
• Coordinate mail distribution, shipping, receiving, and package handling activities.
• Process copy, print, scanning, and document management requests accurately and efficiently.
• Operate and troubleshoot copiers, printers, scanners, and other office equipment.
• Utilize document management, workflow, and cost-recovery systems to support business operations.
• Verify incoming shipments, inspect packing slips for accuracy, and maintain inventory records as needed.
• Ensure business center facilities remain organized, professional, and client-ready at all times.
• Communicate effectively with clients, vendors, and internal team members to resolve issues and fulfill requests.
• Prioritize multiple assignments while meeting deadlines and maintaining service quality.
• Follow company procedures for mail handling, shipping, receiving, and office operations.
• Support special projects and additional administrative duties as assigned.

Qualifications

• High School Diploma or GED required.
• 1-2 years of related customer service, administrative, or business center experience required.
• Minimum 2 years of legal industry experience highly preferred.
• Strong customer service, communication, and interpersonal skills.
• Experience with copy, print, scanning, and document services preferred.
• Working knowledge of office equipment, including copiers, printers, and scanners.
• Understanding of shipping and receiving procedures.
• Basic technical and troubleshooting skills.
• Ability to work independently, stay organized, and manage multiple priorities.
• Strong attention to detail and problem-solving abilities.
• Valid driver's license and required auto insurance coverage may be required.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift and move materials weighing up to 30 pounds.
• Ability to perform duties in a fast-paced office environment with frequent client interaction.
• Temporary position with the potential for permanent conversion after 90 days based on performance.
• Excellent attendance, reliability, professionalism, and a client-focused approach are essential for success in this role.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.