Enterprise Account Director, Retail

Enterprise Account Director – Retail Team Bazaarvoice is seeking an extraordinarily talented Enterprise Account Director to join our world‑class sales organization on the Retail Team. We are looking for a unique individual who can navigate the complexities of a multi‑million dollar book of business while maintaining the hunger and “hunter” mentality required to expand our footprint within the world's most recognizable brands. What You’ll Do Orchestrate the Enterprise Ecosystem: Act as the “CEO” of your territory, leading a cross‑functional pod (Junior Sellers, Product Specialists, Client Success, and Solutions Consultants) to drive growth and retention. Strategic Opportunity Mapping: Beyond standard discovery, you will conduct deep‑dive analysis into client business models to reveal latent pain points and align Bazaarvoice’s high‑ROI SaaS solutions with their global business objectives. End‑to‑End Deal Architecture: Manage the entire lifecycle of complex, high‑six and seven‑figure deals—from initial prospecting and aggressive pipeline building to sophisticated contract negotiation and renewal. Value Defense & Expansion: Confidently demonstrate and defend the ROI of the Bazaarvoice platform, ensuring our value proposition is understood from the marketing manager level up to the CMO and CTO. Thought Leadership: Act as a trusted advisor to your clients, staying ahead of industry trends, competitor movements, and shifts in consumer behavior to provide proactive strategic guidance. What You’ll Bring Experience: 5+ years of relative experience in Enterprise SaaS sales, Retail, or Digital Marketing, with a proven track record of managing high‑value portfolios and consistently exceeding multi‑million dollar quotas. Executive Presence: The poise and confidence to build trust‑based relationships with C‑level stakeholders at Fortune500 companies. Strategic Rigor: The ability to approach a sales cycle through a lens of creativity and leadership, using data and storytelling to win complex “consensus” buys. High‑Velocity Discipline: The ability to drive urgency, handle objections with resilience, and maintain a high volume of outbound activity through LinkedIn, email, and phone. Collaborative Leadership: Demonstrated ability to lead internal teams and “sell” your vision internally to get the resources needed to close and grow your accounts. Technical & Financial Acumen: A deep understanding of business practices and the ability to articulate complex ROI models during intense negotiation processes. The “Bazaarvoice” DNA: A high level of enthusiasm, coachability, and an unwavering work ethic. You are comfortable hearing “no,” shaking it off, and pivoting your strategy to find the “yes.” Key Performance Indicators Net New Revenue: Driving expansion and new business within the Enterprise segment. Retention & Growth: Maintaining the health of your existing multi‑million dollar book. Pipeline Velocity: Consistently moving opportunities through the funnel with accuracy and speed. Cross‑Functional Leadership: Successfully leveraging and leading your support pod to maximize territory coverage. Compensation $300,000 - $310,000 a year At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply! Equal Employment Opportunity Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding. #J-18808-Ljbffr