Senior Technical Support & Escalation Lead
Neumo
Neumo is seeking a Senior Customer Support Specialist to provide advanced technical support across Core and Applications products. The role requires independent judgment to resolve complex issues and to lead customer-support projects, liaising with engineering, QA, and product management to craft effective solutions. The candidate will troubleshoot across Neumo platforms, mentor junior staff, and contribute to knowledge base improvements, ensuring customer needs are met efficiently in a #J-18808-Ljbffr Neumo
- ...headquartered in Tucson, Arizona, is seeking an IT Support Tech, Principal to join our Headquarters team. This role provides strategic and technical leadership across IT support,... ...mentor technicians, define support protocols, lead architecture discussions, and ensure SLA...Suggested
- ...experience? If you're passionate about leading a team, driving sales & customer... ...The Opportunity Team: Residential Support Position: Senior Tech Support & Service Coordinator (... ...Work Experience: Preferred Core Technical & Leadership Skills Tech Support &...SeniorFull timeWork experience placementWork at officeRemote workWork from homeMonday to Friday
- ...the Go-To Expert for a High-Performing Support Team At Johnson Health Tech North... ...others succeed. We're looking for a Technical Support Team Lead to serve as the primary technical... ...situations Researching and resolving escalated product, service, and technical...SuggestedWork at office
$20 per hour
...Overview Our client is seeking a Technical Support Coordinator to support nationwide technology... ...and customer requirements. Escalate issues as needed and assist with coordinating... ...TEKsystems Global Services We’re a leading provider of business and technology services...SuggestedContract workTemporary workWork at officeDay shift$94.1k - $150k
...The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud infrastructure and services that host mission‑critical workloads in a highly regulated environment. This role designs, implements, and operates secure, resilient, and scalable cloud...SeniorContract workWork at office- Mister Car Wash, headquartered in Tucson, Arizona, is seeking an IT Support Tech, Principal to join our Headquarters team. Lead Tier 4 support for complex IT infrastructure, mentor technicians, and drive cross‑functional projects across software, hardware and networking...
- Oscar Health is hiring a Senior Director, Escalated Provider Issue Resolution to lead a multi-disciplinary team within Network & Provider Management. The role focuses on strategic provider accounts, high-complexity escalations, root-cause remediation, and governance, reporting...SeniorRemote work
- ...We’re looking for a dedicated IT Support and Operations Coordinator to help lead this transformation by supporting... ...end-user IT issues, routing and escalating to internal IT staff or external... ...equivalent work experience in a technical support or operations coordination...Contract workTemporary workWork experience placementWork at officeMonday to Friday
- OverviewSub-Zero, Wolf, and Cove the leading manufacturer of luxury... ...aspire to be a leader or a technical expert, this position will set... ...ResponsibilitiesIn this role, you will help support and improve SAP S/4HANA and... ...creation, ticket triage, and escalation to the central ERP team, AMS...Full time
- Wacker Neuson Group seeks a Technical Service Support Specialist III to provide repair assistance and after-sales support across multiple product... .... You will work with dealers and customers worldwide, escalating complex issues and authoring technical bulletins while coordinating...SeniorWorldwide
- We are looking for a Customer Support Coordinator to support customers and field teams by... ...site information, coordinating technical resources, and maintaining accurate dispatch... ...authorized and appropriate for the site. Escalate invalid site information or service requests...For contractorsRemote workShift work
$85.91k - $162.89k
...Sage Intacct Senior ConsultantAre you interested in joining one of the fastest growing... ...flowchartsResponding to customer technical support issues related to the system implementationDesigning... .../project managementServing as an escalation point for project issuesLearn and grow...SeniorRemote work- ## Senior Technical Support EngineerApplylocations: Remote, Massachusetts, United States: Remote, Texas, United States: Remote, New Jersey, United... ...impacting problems.* Collaborate with development teams to escalate and resolve critical bugs.* Maintain accurate documentation...SeniorPermanent employmentCasual workRemote workNight shift
- ...Senior Desktop EngineerThe Senior Desktop Engineer will provide Tier 1, front-line technical support, to local and remote employees. This includes assisting with desktops, laptops,... ...Desk Plus or similar ticketing systems. Escalate issues as necessary.Device Setup: Configure...SeniorWork experience placementWork at officeLocal areaRemote work
- ...What You'll Do As a Staff Technical Program Manager at Teradata,... ...for product leadership and senior engineering audiences. Identify and escalate delivery risks early; lead focused retrospectives to drive... ..., QA, documentation, support, and go-to-market teams....SeniorFlexible hours
- The Senior Director of Service Operations is responsible for leading delivery and continuous improvement of aftersales service and support for stationary power generation solutions... ...enablement, and technical support to ensure... ...as the executive escalation point for critical...Senior
- ...Job Summary The Senior Customer Support Specialist at Neumo plays a critical role in providing advanced technical support for multiple Neumo products... ...issues, and the ability to lead projects or initiatives related... ...management, to address escalated issues and develop support...SeniorWork at officeLocal area
$110k - $160k
Job Title: Senior Process Integration Engineer - Power DeviceJob Location: Hillsboro, ORCompensation: $110K - $160K base DOERequirements... ...data to identify trends and areas for improvement.Provide technical support for production issues related to device processing and...Senior- ...Generac is hiring a Technical Support Representative III in Waukesha, Wisconsin, to provide expert technical support to their authorized dealer network. The role involves troubleshooting complex issues, mentoring less experienced representatives, and ensuring effective...Senior
$65k
...Komatsu is seeking a Senior IT Desktop Support Technician for its South Harbor, Milwaukee location.... ...this role, you will provide advanced technical support for end-user hardware, software... ...service. Responsibilities include leading device support, maintaining conference...Senior- ...A leading managed services provider is seeking a Network Engineer in Madison, Wisconsin. This mid-senior level role involves providing technical support and managing network incidents for clients. Key qualifications include a minimum of 3 years experience in a production...Senior
- ...First American Financial Corporation is seeking a Team Lawyer to provide technical legal support to the residential conveyancing teams. The role focuses on title checking for leasehold, new build, unregistered and shared ownership properties, including dealing with deeds...Senior
$56.5k - $70.6k
...management, virtual desktop technologies, and delivering exceptional technical support? Quartz is looking for a Desktop Support Engineer (Tier 2 &... ..., and enterprise applications, resolving complex issues escalated from the Service Desk Serve as the primary escalation point...SeniorWork from homeFlexible hours$100k - $130k
...seeking a highly skilled and experienced Senior Systems Administrator to join our... ...systems while providing advanced technical support and serving as an escalation point for complex issues. The... ...infrastructure security best practices. Lead technical troubleshooting efforts...SeniorFull timeWork experience placement$24 - $28.7 per hour
Three Pillars Senior Living Communities in Dousman, WI is seeking a dedicated Support Services Coordinator. This full-time role involves maintaining resident health records, handling staff scheduling, and overseeing clinic operations. Candidates should have a high school...SeniorHourly payFull timeWork at office$65.1k - $104.16k
...for critical power equipment. Candidates should have a degree in Electrical Engineering and experience in customer service and technical support. The role emphasizes improving customer satisfaction and operational efficiency. ABB offers health benefits, a 401k plan, and...SeniorRemote work- Gritter Francona is seeking a Senior Health System Specialist to provide senior-level operational, strategic, and technical leadership supporting VA EHR modernization initiatives. The role ensures Oracle Health Millennium functions safely, reliably, and efficiently throughout...Senior
- Cart.com is seeking a Senior Revenue Accountant to ensure accurate ASC 606 revenue recognition across fulfillment, services... ...You will be hands-on, driving month-end close, preparing technical memos, and supporting audits in a fast-paced environment. The role requires 5-8...SeniorRemote work
$115k - $165k
...role you play. You’ll be supported through learning and... ...! Role Overview The Senior Customer Delivery Specialist... ...role within the Technical Delivery team. In this... ...will be responsible for leading complex customer... ...You’ll Do Serve as an escalation point for Technical Delivery...SeniorWork at officeLocal areaFlexible hours$140k - $150k
...with a Madison-area manufacturer to hire their next Technical Sales Support Manager. This role will lead all technical support and customer service... ...tools, and technical best practicesManage customer escalations, RMAs, warranty claims, and root cause resolution processesSupport...For contractors
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