Desktop Project Technician

Job Description

Job Description

Onsite Desktop Project Technician - Baltimore, MD 

• Projected Start - November 2026 - 12 week project 
• Knowledgeable of Autopilot deployment process and Intune device management

Deskside Support

• Excellent customer service skills
• Ability to communicate technical information to end users and technical staff
• Knowledgeable of Autopilot deployment process and Intune device management
• Will be tasked to assist users with inital device setup
• • Unboxing and pre-provisioning via Autopilot
  • Guide user through first logon
  • Pre-packaged application installs via Company Portal
  • Printer and network resource access
  • Basic app and OS settings
• Must be able to complete basic troubleshooting steps
• • Provisioning failures
  • App installation issues
  • Logon issues
• Will Collaborate with technical staff to refine device deployment process
• • Collects detailed error information for further troubleshooting
  • Documents user feedback and passes it on to technical team
  • Validate changes to deployment process have desired effect

Additional Information

• All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
• F2OnSite supports and adheres to all state laws regarding background checks.

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.