Desktop Technician III

Pyramid Consulting

Desktop Technician IIIImmediate need for a talented Desktop Technician III. This is a 06+months contract opportunity with long-term potential and is located in Baltimore, MD (Onsite).Key Responsibilities:Assist in the software and hardware life cycle management processes, including research, packaging, quality assurance, and deployment preparationSet up new users, including desktop configuration, email accounts, LDAP accounts, and VPN accountsSupport employees, both local and remote, with desktop issues, account issues, and access to various internal servicesTroubleshoot software issues on employees' desktops/laptopsProvide off-hours support as neededKey Requirements and Technology Experience:5-7 years experience in desktop supportKnowledge of Windows OSExperience with desktop installation and configurationExperience troubleshooting desktop issues as well as mobile devicesAssociate's degree in a technical field such as computer science, computer engineering, or related field required

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Vacancy posted 7 hours ago

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