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Office & IT Administrator

Jotun Dekorativ Marketing

SUMMARY OF THE ROLE Ensure that end user experience is always at desired levels by providing day to day support on all IT related matters and interactions or incidents from Caretaker SMAX to enable optimal productivity and efficiency in day to day operations for penguins in the local company. KEY RESPONSIBILITIES Support end-users: troubleshoot IT systems and software, manage caretaker tickets, and provide training. Collaborate with vendors: coordinate installations, devices and components to keep daily business running seamlessly. Ensure compliance: oversee maintenance contracts and licenses, conduct regular reviews and keep us aligned with industry standards. Drive digital transformation: lead improvement initiatives, train users, and champion new solutions that move us from manual to digital ways of working. Provide global support: deliver 2nd‑level IT assistance to emerging markets, ensuring requests are resolved efficiently and SLAs are met. Onboard & manage equipment: help new users settle in, support existing colleagues and manage IT equipment delivery and returns. Monitor performance: track incidents, events and service requests, reporting KPIs to ensure service excellence. REQUIREMENTS & QUALIFICATIONS Minimum 1 year of experience and a bachelor’s degree (BA+). ITIL Foundation certification. Native English language proficiency. Experience in IT infrastructure for relevant companies. Detailed knowledge of Microsoft 365 tools and SharePoint. Knowledge of IT projects (software and hardware). Experience with Fortinet / Meraki / CCNA (desirable). Experience with Power Automate tools (plus). BENEFITS Competitive compensation and benefits. Continuous learning opportunities and training activities through on‑the‑job training and our in‑house learning Jotun Academy. Career development opportunities across multiple disciplines and geographies. Supportive and inclusive company culture. POSITION INFORMATION Company: Jotun Paints Inc. Contract Type: Regular. Time Type: Full time. Closing date: 20.07.2026. #J-18808-Ljbffr

Vacancy posted 19 hours ago
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