Benefits & Retirement Specialist

Benefits & Retirement Specialist (Temp-to-Hire)

Location: Palm Beach County, FL (On-site)

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Position Overview

We are seeking a motivated, engaged, and detail-oriented Benefits Specialist to join a prominent Palm Beach County government agency. This is a critical temp-to-hire role focused on the retirement sector. You will serve as a primary point of contact for prospective retirees and active employees, guiding them through the complexities of benefits selection and retirement transitions.

This is an entry-level professional role with a defined career path. If you are a "people person" who enjoys high-volume interaction and has a knack for technical benefits administration, this is the perfect opportunity to plant roots in a stable, public-sector environment.

Key Responsibilities

• Retirement Counseling: Conduct one-on-one meetings (in-person and via Zoom) with prospective retirees to discuss benefit options, including Medical, Dental, Vision, and Life Insurance.

• Plan Expertise: Explain and assist with various retirement savings plans, including FRS (Florida Retirement System), DROP, 457b, 401a, and 401k processes.

• Data & Administration: Perform high-volume data entry, scan/upload sensitive paperwork, and maintain meticulous records within Oracle and other HRIS systems.

• Communication: Serve as a liaison between employees and vendors, maintaining a professional, calm, and patient demeanor at all times.

• Auditing: Utilize an analytical eye to audit billing and ensure the accuracy of benefit enrollments.

• Confidentiality: Handle sensitive employee data with the highest level of discretion and integrity.

Required Qualifications

• Education: Minimum of an Associate's Degree (AA) or higher is required.

• Experience: Previous background in Benefits Administration or Human Resources is highly preferred.

• Technical Skills: Proficiency in Advanced Excel and Microsoft Word. Experience with Oracle or similar HRIS/Benefits software is a significant plus.

• Knowledge: Familiarity with the Florida Retirement System (FRS) and DROP is a major advantage.

Skills for Success

• Customer Service Excellence: Ability to explain complex benefit structures to retirees in a clear, supportive manner.

• High Engagement: A motivated self-starter who works well under pressure and thrives in a team-oriented environment.

• Attention to Detail: Precision in data entry and the ability to spot discrepancies during audits.

Why Join This Agency?

• Career Growth: This is a temp-to-hire role intended to lead to a permanent career path.

• Public Service Benefits: Once converted to permanent status, you will be eligible for the Florida Pension System and a comprehensive government benefits package.

• Community Impact: Directly help those who have served Palm Beach County transition into their retirement with confidence.

Compensation / Pay Rate (Up to): $24.00 - $27.00 Per Hour