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Location Office Admin

$18 - $20 per hour

Kennicott Brothers Company

Location Office Admin

South Bend - South Bend, IN 46628

Overview

Salary Range $18.00 - $20.00 Hourly Position Type Full Time Job Shift Day

Description

Duties and Responsibilities

  • Direct customers to the appropriate department or salesperson.
  • Answer incoming calls.
  • Assist customers with checking out.
  • Collection overdue accounts and partner with Service Dept. Manager or General Manager.
  • Process customer invoices.
  • Collect route sheets and payments from delivery drivers.
  • Assist in resolving moderately complex customer payment inquiries.
  • Collect Payments for COD, Weekly, and Monthly Customers via Cash, Credit Card, or Check
  • Create and issue invoice adjustments and customer returns to customers within 24 hours
  • Assure accurate reconciliation of cash register drawer/safe on daily basis.
  • Open customer accounts; per general mgr. approval.
  • Data entry.
  • Regularly communicate with customers about account via e-mail and phone.
  • Assist in maintaining current and up-to-date records by entering and filing daily transactions
  • Other duties as assigned by manager.

Skills and Abilities:

  • Excellent verbal and written communication skills.
  • Excellent sales and customer service skills.
  • Detail oriented for processing customer transactions and paperwork.
  • Excellent organizational and analytical skills.
  • Proficient with Microsoft Office Suite or related software.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Qualifications

Special / Education Job Requirements

  • At least two years of retail, office, or account management experience required.
Kennicott Brothers Company
Vacancy posted 3 hours ago
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