Program Support Assistant

Job Title

*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

This is a term appointment not to exceed 1 year and 1 day. Term appointments are non-status, nonpermanent appointments of limited duration of more than 1 year, but not more than 4 years and are subject to a 1 year trial period. Should the need warrant, term appointments may be extended without further competition up to a maximum of the 4 year limitation. The appointment to a term position does not confer eligibility for promotion, reassignment, or transfer to other positions or the ability to be non-competitively converted to permanent employment.

Major duties and responsibilities include but not limited to:

• Supporting routine day-to-day program activities, including structured interviews, informed consent, participant data collection, and study documentation
• Maintaining participant records, consent forms, data management systems, source documentation, and Investigator study files
• Developing and maintaining appropriate tracking, filing, and record-management systems for program documentation and participant samples
• Responding independently to inquiries from program participants, staff, and stakeholders and preparing general communications, memoranda, and reports
• Coordinating meetings by arranging space, notifying participants, preparing agendas and minutes, and following up on assigned commitments
• Preparing confidential, technical, and administrative documents and research materials for program staff and leadership
• Compiling and summarizing information from files, databases, and other sources while preparing reports and highlighting relevant information for staff
• Entering and analyzing data using Microsoft Office, VA databases, and other electronic systems, including performing statistical queries and supporting administrative monitoring and quality control
• Supporting local site activities related to participant enrollment and program implementation
• Scheduling participant visits and coordinating enrollment activities in accordance with program requirements
• Conducting participant visits, including informed consent discussions, structured interviews, and health assessments
• Preparing and maintaining accurate program documentation related to participant enrollment and study activities
• Managing enrollment processes independently, including obtaining informed consent when applicable and ensuring required procedures are completed
• Interacting directly with participants as a primary point of contact for program-related questions and inquiries
• Explaining the informed consent process, including the research program, associated risks, and potential benefits
• Managing clinical test implementation, quality control, and reporting in accordance with study protocols and maintaining accurate records and required clinical documentation for study participation
• Performing other related duties as assigned

Work Schedule: Monday to Friday; 08:00 a.m. to 12:00 p.m. (This is a part-time position. 20 hours/week)

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not Approved