Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’m a second-generation agent with over 10 years in business, and today our agency operates out of two offices with a dedicated team of 10 employees. Giving back is a big part of who we are — we love being involved in the community through local events, team sponsorships, and our annual Green High School Good Neighbor Scholarship. Supporting the communities we serve isn’t just something we do; it’s part of our identity.

Office culture plays a huge role in our success. We foster a true family atmosphere built on collaboration, growth, and connection, and we regularly invest in team development and off-site team-building experiences. I believe this is a great place to build a career because we focus on helping team members grow their skillsets, offering internal promotions, and creating real opportunities for advancement.

I became an agent to make a meaningful impact on individuals and businesses by helping protect what matters most and secure their financial futures. Outside of work, I enjoy coaching my kids’ sports teams, traveling, and snow skiing. For our team, we offer a 401k, work-life balance, and licensing reimbursement. If you’re looking for a supportive, growth-focused environment where community and culture truly matter, you’ll feel right at home here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brian Hoy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.