Front Desk Host

About the Role How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd’s 99 Barbershop, we’re hiring a detail‑oriented, customer‑service‑driven person as a full‑time Front Desk Host to help keep the party going at our Costa Mesa, CA shop. Benefits Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more Ongoing opportunity for growth Health benefits for full‑time employees, including medical, dental, and vision Fun and relaxed environment where you can truly be yourself Nationwide locations, making it easy to relocate while continuing your professional journey That’s on top of your competitive pay of $17.00/hour. Join us and help make every day a great one! Qualifications 2+ years of customer service experience in the retail, hospitality, or beauty industries Experience working in a fast‑paced environment Fantastic collaboration skills with an ability to communicate over the phone and in person Commitment to helping others and working with a team Organizational skills, attention to detail, and time‑management abilities Ability to maintain confidentiality Ability to work a flexible schedule, including nights and weekends Work Hours We are available when our clients want us to be. Weekends and evening availability are of high value to us. Job Responsibilities This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment. Why Join Us We do more than just haircuts—we create a space where individuality thrives, music is always on, and every client walks out feeling like their best self. Our shop is fast‑paced, high‑energy, and fueled by a team that’s all about skill, passion, and personality. We believe the best work happens when everyone supports each other, learns from one another, and keeps the good vibes flowing. With ongoing education, a steady stream of clients, and a culture built on inclusivity and creativity, Floyd’s 99 Barbershop in Costa Mesa is the place to take your career to the next level. If you’re ready to bring your talent, energy, and style to a team that truly values what you do, let’s make it happen! #J-18808-Ljbffr