Accounts Receivable Specialist
$24 - $25 per hourPrideStaff
Accounts Receivable Specialist
We partnered with our established client, local to Farmers Branch area on their Accounts Receivable Specialist opening! In this role, you will manage high-volume payment processing, credit card transactions, account reconciliations, and customer billing support. The ideal candidate brings strong AR experience, exceptional communication skills, and a collaborative mindset to thrive in a fast-paced environment.
Location: Farmers Branch, TX
Schedule: Monday – Friday 8:00am-5:00pm | Temp-to-Hire Hybrid schedule: onsite Monday-Thursday; Fridays are typically remote
Compensation: $24/hr.-$25/hr
Responsibilities:
- Cash Applications & Payment Processing: Process high-volume credit card payments received via phone, email, and fax in strict compliance with PCI security standards.
- Accurately process and reconcile daily lockbox payment files.
- Field inbound queue calls to assist customers with credit card payments and billing inquiries.
- Account Reconciliation, Credits & Adjustments: Review and validate cash application postings to ensure accurate account reconciliation.
- Issue authorized credit memos, handle offsets, and process refunds in adherence to company policy.
- Prepare and process write-off requests for uncollectable open invoices with complete documentation.
- Customer Support & Billing Administration: Monitor and manage incoming inquiries in the general Billing inbox.
- Guide customers on navigating the customer billing portal—helping them retrieve invoices, make payments, register as vendors, and complete account tasks.
- Consistently meet or exceed departmental Service Level Agreements (SLAs).
Qualifications:
- Experience: 3+ years of experience in Cash Applications, Accounts Receivable, or high-volume payment processing.
- Education: High School Diploma or equivalent.
- Software: Strong Microsoft Excel skills required (VLOOKUPs, pivot tables, and filters).
- Compliance & Accuracy: Proven track record with payment handling and account reconciliation.
- Communication: Excellent written and verbal communication skills with a strong customer service mindset.
Preferred / Nice-to-Have:
- ERP Systems: Experience with SAP or other large enterprise systems strongly preferred.
- Portal Experience: Background with billing administration or customer portal management.
- Customer Service: 1–3 years in direct customer support or call queue environments.
Benefits:
- Health
- Vision
- Dental
- Paid holiday
Compensation / Pay Rate (Up to): $24.00 - $25.00 Per Hour
Vacancy posted 1 day ago
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