Communications Coordinator

Title: Communications Coordinator

Reporting to: Corporate Communications Manager

Overview of Role

The Communications Coordinator supports the development and execution of internal and external communications for RLB North America. This role plays a critical part in developing and delivering clear, engaging, and consistent messages that reflect RLB’s brand, mission, values, culture, and business priorities.

Working closely with the Corporate Communications Manager, leadership, Marketing, Human Resources, and teams across the firm, the Communications Coordinator gathers information, develops content, coordinates communications initiatives, and supports timely delivery to internal and external audiences. The ideal candidate is a strong writer and editor who can translate complex information into clear and engaging communications, manage multiple priorities, and build strong relationships across the organization.

Truth. Trust. Together. Tomorrow.

At RLB, we speak the truth, build for the long term, look out for each other and work to do good. We are driven by outcomes, creating tailored solutions that deliver successful projects. We believe that when we bring together the right people doing things the right way, we make progress for our clients and our communities.

Key Responsibilities

Internal Communications:

• Supports the development and distribution of internal communications, including announcements, employee updates, newsletters, emails, and intranet content.
• Support the execution of communications plans and initiatives established by the Corporate Communications Manager.
• Draft and edit communications for internal and external audiences, ensuring consistency in tone, messaging, and brand.
• Support company announcements, project milestones, awards, community involvement, leadership news, and other corporate communications.
• Gather information and stories from teams across RLB to support corporate storytelling and employee engagement.
• Maintain internal communications resources, templates, and intranet content.

Public Relations and Media Support

• Support public relations activities under the direction of the Corporate Communications Manager and PR representative.
• Assist with press releases, media copy, quotes, background materials, and interview preparation.
• Coordinate with internal subject-matter experts to support media opportunities and responses.
• Monitor media coverage and relevant industry news and share noteworthy developments with the Corporate Communications Manager.
• Support awards submissions and other corporate recognition opportunities.

Executive & Leadership Communications

• Assist in the drafting and editing of leadership messages, announcements, talking points, presentations, and other executive communications.
• Support communications for town halls, company meetings, employee events, and major initiatives.
• Coordinate with leaders and internal stakeholders to gather information and develop accurate, timely communications.

Brand Alignment:

• Ensure consistency in tone, messaging, and visual identity across all internal and external communications.
• Support the development and maintenance of branded templates and resources relating to internal and external communications.

Project Communications Coordination:

• Coordinate communications projects across departments, ensuring timely execution and alignment with established plans.
• Partner with Human Resources, Marketing, Operations, IT, and other teams to gather information and support communications needs.
• Manage assigned communications projects from drafting through review, approval, and distribution.
• Participate in content and communications meetings and provide updates on assigned projects.
• Coordinate communication initiatives and campaigns across departments, ensuring timely execution and alignment with organizational objectives.
• rack and report on the effectiveness of communication strategies, offering insights for continuous improvement.

Qualifications

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field or related work experience.
• 2+ years of experience in a communications role or similar position.
• Exceptional writing, editing, and proofreading skills with attention to detail.
• Proficiency in digital communication tools and platforms, including social media management, content management systems, and email marketing software.
• Strong organizational and multitasking skills with the ability to meet deadlines.
• A collaborative team player with excellent interpersonal skills.
• Professional judgment and discretion when handling sensitive information.

Preferred Qualifications

• Experience in creating and managing internal and external communications campaigns.
• Familiarity with analytics tools to track communication performance.

Physical Requirements and Working Conditions

• Indoor office environment. May require work on-site location when necessary.
• Equipment used includes computers and standard office machines.
• Essential physical tasks include: the ability to work on a computer and the ability to answer and speak on a telephone.

RLB is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.