Inside Sales Representative

Audrey’s is a leading home décor and giftware brand known for curated collections and genuine partnerships with independent retailers nationwide. We pride ourselves on offering beautiful, trend-forward product assortments and building long-term relationships that help our customers grow and thrive. Audrey's is a part of the Grace Management Group family of brands. Position Overview We are seeking a driven, relationship-oriented Inside Sales Representative to join our dynamic sales team. This role goes beyond dialing calls — it’s about building partnerships, understanding customer needs, and driving meaningful sales growth. The ideal candidate combines strong communication and organization skills with a consultative sales mindset — someone who is competitive, confident, and thrives in a fast-paced environment where results and relationships both matter. Key Responsibilities Revenue Growth & Account Development Proactively reach out to potential and existing retailers to understand their business needs, introduce new collections, and grow order volume. Convert leads into long-term customers by providing personalized support and recommendations. Achieve monthly and quarterly sales goals through a mix of prospecting, upselling, and relationship management. Develop and maintain a robust sales pipeline through phone outreach, digital communication, and social media engagement. Manage customer records and follow-ups in the CRM system to ensure consistent communication and visibility. Customer Experience & Partnership Building Deliver exceptional customer service that reflects Audrey’s commitment to partnership and value. Act as a trusted advisor to retailers by recommending best sellers, trending products, and marketing support. Represent Audrey’s brand values at trade shows and market events, working with customers to write orders and build future sales. Partner with Marketing, Customer Service, and Finance to ensure a seamless customer experience. Provide timely reporting on sales activity, pipeline progress, and goal achievement. Participate in regular sales meetings and team training sessions focused on skill development and growth. Qualifications Bachelor’s degree in Business, Marketing, or related field preferred. 2+ years of sales experience (inside sales, retail B2B, or account management) with a track record of exceeding goals. Strong relationship-building skills with a customer-first, solution-oriented mindset. Excellent phone, written, and interpersonal communication skills. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite. Highly organized and self-motivated with the ability to manage multiple priorities. Comfortable working in a hybrid environment focused on measurable outcomes — not just call volume. What We Offer A collaborative, positive work culture built on partnership and growth. Competitive base salary plus performance-based incentives. Opportunities for professional development and advancement within a growing company. Attendance at national trade shows to meet with customers and represent Audrey’s brand. Our Ideal Candidate You’re not just making calls — you’re building connections. You love finding ways to help retailers succeed, understand the value of listening, and know how to turn conversations into sales. You’re proactive, resourceful, and take pride in being part of a team that believes in doing the right things, the right way. This is a tremendous opportunity for the right individual so send your resume today! Check out to learn more! #J-18808-Ljbffr Grace Management Group