Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Support & Service Desk Specialist - White-Glove Help

Smartly

A leading technology firm is seeking an IT Support & Service Desk Specialist to provide hands-on support for diverse operational systems, including macOS and Google Workspace applications. The role demands excellent communication skills, particularly for interacting with executives. Responsibilities include enhancing ITIL processes, managing service-desk platforms, and maintaining hardware/software inventories. The ideal candidate will have 3-5 years of experience in IT support and is proactive in delivering white-glove assistance. Competitive salary and comprehensive benefits offered. #J-18808-Ljbffr Smartly

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Support & Service Desk Specialist - White-Glove Help in New York, NY vacancy
  • $63 - $73 per hour

    Senior Executive Support Analyst (White-Glove IT) Location: New York, NY (Hudson Yards) Pay Rate: $63.0...  ...research issues escalated from the Help Desk. Modernization: Participate in cutting...  ...AI integration and data-driven service delivery to proactively resolve issues... 
    Help
    Hourly pay
    Weekly pay
    Temporary work
    Work at office
    Flexible hours
    Day shift

    ManpowerGroup Global, Inc.

    New York, NY
    2 days ago
  • $44.75k

     ...GENERAL DUTIES I.T. Support Assistants support routine operations...  ...development, operations, help desk, and similar environments, as...  ...is in CUNY's Classified Civil Service. The full specification is available...  ...CONTRACT TITLE IT Support Assistant FLSA... 
    Help
    Full time
    Contract work
    Part time
    Work experience placement
    Remote work
    Weekend work
    Afternoon shift

    City University of New York

    New York, NY
    1 day ago
  • Desktop Support Specialist (White-Glove) This 6-month contract position through CDW working...  ...and White Glove Service experience. Professional attire...  ...Description Responsibilities: Help users resolve desktop...  ...resolution. Support the Manager of IT Services with routine... 
    Help
    Permanent employment
    Contract work
    Work experience placement
    Remote work
    Monday to Friday

    CDW

    New York, NY
    1 day ago
  • A top-tier Managed Service Provider in New York is looking for an Onsite Help Desk Technician. This full-time role involves providing Tier 1 support to users onsite, troubleshooting a variety of technical issues with PC hardware and software, and communicating solutions... 
    Help
    Full time

    Solvere One

    New York, NY
    2 days ago
  • A top-tier Managed Service Provider in New York is seeking an Onsite Help Desk Technician. This full-time role focuses on providing Tier 1 support to users, resolving incidents related to personal computer software and hardware, and assisting with end-user hardware setup... 
    Help
    Full time

    Solvere One

    New York, NY
    2 days ago
  • Global Manager, IT Support Services The Global Manager, IT Support Services leads our worldwide...  ...organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech...  ...Cultivate a team capable of providing white-glove support for executive leadership and... 
    Remote work
    Worldwide

    Resolution Technologies, Inc.

    Hoboken, NJ
    5 days ago
  • $180k - $195k

     ...seeking a highly accomplished Service Desk Manager to lead and elevate our enterprise IT support function into a world-class, customer...  ...role goes beyond traditional help desk management-focusing on...  ...Service Quality Champion a "white-glove" support model for executives... 
    Help
    For contractors
    Work at office
    Local area

    BBVA

    New York, NY
    3 days ago
  •  ...is seeking a Customer Support Representative Specialist to join us. Duties...  ...65 customer‑centered IT support as the first...  ...issues. Using ITIL‑based service management processes,...  ...of IT service desk operations Expertise...  ...growth opportunities to help you thrive. Financial... 
    Help
    Remote work

    Digital Criterion

    New York, NY
    2 days ago
  • $80k - $110k

     ...IT Support Professional Bullish is seeking an IT...  .... This isn't just a "help desk" job; it's a high-visibility...  ...onsite IT support specialists to act as the face of...  ...and software, from white-glove onboarding to complex...  ...incoming requests via Jira Service Management, ensuring... 
    Help
    Work experience placement
    Work at office

    CoinDesk

    New York, NY
    22 hours ago
  • $1,200 per month

     ...Customer Service Representative – White-Glove Concierge Level Location: Remote. Employment Type: Full-Time....  ...traditional customer service role. It requires strong communication skills...  ...part of a high-performing global team supporting a luxury brand with multiple locations... 
    Full time
    Work at office
    Remote work
    Monday to Friday

    Entrepreneur Cooperative

    New York, NY
    2 days ago
  • $100k - $120k

    For 25+ years, ZRG has been helping our clients move forward in their industries...  ...are seeking a dynamic and experienced IT Security & Support Manager to lead a team of...  ...drive process improvements, and deliver white‑glove service to ensure operational excellence and... 
    Help
    Hourly pay
    Full time
    Work at office
    Work from home

    ZRG Partners

    New York, NY
    5 days ago
  • $70k - $85k

     ...Senior IT Support Technician Fully On-site in LES $70-85K base...  ...for the stability of computer services, server health, and basic...  ...issues that exceed standard help desk capabilities. Server & Infrastructure...  ...). Executive & Clinical "White-Glove" Support: Provides... 
    Help
    Remote work

    Engage Partners Inc.

    New York, NY
    2 days ago
  •  ...Leading writer of Property & Casualty Reinsurance seeking a IT Support / Services Delivery Manager in their NY office with responsibility for...  ...transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and... 
    Help
    Work at office

    Garrison Associates LLC

    New York, NY
    3 hours ago
  • $125k - $130k

     ...is a customer oriented support role centered on providing...  ...experience with IT systems, servers, networks...  ...support tickets. *Perform white-glove support of executives...  ...hardware, software and services within department and...  ...in transformation. We help clients activate ideas... 
    Help
    Permanent employment
    Work experience placement
    Remote work
    3 days per week

    TEKsystems

    New York, NY
    1 day ago
  •  ...is seeking a dedicated remote technical support specialist in New York. This role involves first-...  ...network and server issues, requiring strong IT support experience and excellent...  ...will have 2-3 years of experience in a service desk environment, proficiency with ticketing... 
    Help
    Remote job

    Thrive

    New York, NY
    1 day ago
  • $40 - $45 per hour

     ...Job Title: IT Support Specialist Job Description This in-office IT Support...  ..., delivering seamless, white-glove support to employees, executive...  ...teams to deploy tools, services, and automations that enhance...  ...in transformation. We help clients activate ideas and... 
    Help
    Long term contract
    Full time
    Contract work
    Temporary work
    Work at office

    TEKsystems

    New York, NY
    4 days ago
  • $90k - $110k

     ...Logistics US is looking for a Manager of Support (Help Desk) in Georgia to lead a team in delivering...  ...overseeing daily operations, ensuring service level agreements are met, and implementing...  ...will have strong leadership and IT support experience along with a commitment... 
    Help

    ID Logistics US

    New York, NY
    2 days ago
  • $25 per hour

     ...option for technology operations and support in brands without an IT department, and a co‑managed option...  ...remote video session tools. Answer IT service desk calls, emails, chats, and text,...  ...software. Previous experience with help desk ticketing systems. Experience monitoring... 
    Help
    Full time
    Casual work
    Remote work
    Afternoon shift

    Specific Gravity Group

    New York, NY
    2 days ago
  •  ...certified minority-owned (MBE) staffing services provider of contingent workforce. As a...  ...500 brands in the world. Title : IT Support Specialist Location : NYC, NY -Onsite Duration...  ...Working on site running our IT help desk Troubleshoot hardware and software... 
    Help
    Contract work
    Work at office
    Remote work

    LeadStack Inc.

    New York, NY
    4 days ago
  • $20k - $22k

     ...and detail-oriented Customer Support Specialist Level 1 to join our growing...  ...Synthesis technology solutions and services. You will play a key role in...  ....g., healthcare technology, IT, or radiology) or equivalent...  ..., technical support, or help‑desk role, preferably in the... 
    Help
    Work experience placement
    Work at office
    Remote work

    Synthesis Health

    New York, NY
    2 days ago
  •  ...behavioral health and human services care through our...  ...technical, analytical, and support professionals with deep...  ...serve and want to help them provide the highest...  .... The Customer Support Specialist serves as the primary point...  ...Certifications in the IT field are highly... 
    Help
    Full time
    Temporary work
    Work experience placement
    Remote work

    Cantata Health Solutions

    New York, NY
    2 days ago
  • $140k - $180k

     ...On-site Msp Manager Of It Service Support The On-site MSP Manager of IT Service Support is a critical...  ...SOW are delivered, including Service Desk, Hardware Support, End-User Support,...  ...Adaptability: Can lead others through change, help teams adapt to new directions, and... 
    Help
    For contractors
    Remote work
    Flexible hours

    SHI GmbH

    New York, NY
    16 days ago
  • $93.2k - $155.79k

     ...an incredible culture helps create a happy and motivated...  ...and convenient services to a membership base that...  ...improvements Lead service desk service-delivery...  ...improvements Coordinate support efforts with...  ...environment. Manage IT asset management, including... 
    Help
    Local area
    Flexible hours

    Municipal Credit Union

    New York, NY
    3 days ago
  • $120k - $150k

     ...Sell-Side Enterprise Services, BTCA & RHUB Support Specialist Location New York Business Area Sales...  ...regulatory reporting suite of tools that help clients stay compliant by compiling...  ...and transaction data and reporting it to the relevant regulators, all in a... 
    Help
    Temporary work
    For contractors
    Work experience placement
    Worldwide

    Bloomberg

    New York, NY
    1 day ago
  •  ...Deskside Services And White Glove Support APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client...  ..., abilities, and experiences to join our team and help us build a culture of belonging.... 
    Help
    Work experience placement
    Remote work

    APN Consulting

    New York, NY
    11 days ago
  • $35 per hour

     ..., DeployStudio, Deep Freeze) Support and assist employees using AV...  ...Respond to support requests in the IT Helpdesk both in person and...  ...systems , particularly JIRA Service Desk and Confluence Strong OS X and...  ...Working on site running our IT help desk Troubleshoot hardware... 
    Help
    Remote work

    Trilyon, Inc.

    New York, NY
    5 days ago
  • $90k - $95k

     ...driven and experienced Senior IT Support Technician to serve as the primary...  ...stack. Manage our IT service management platform (Freshservice...  ...to root cause analysis, and help implement fixes that reduce support...  ...platform (e.g., Jira Service Desk, Freshservice, or ServiceNow).... 
    Help
    Work at office
    Local area
    Remote work
    3 days per week

    acast

    New York, NY
    1 day ago
  • $100k - $115k

     ...Senior IT Support Specialist WATG is the world's preeminent destination and hospitality design...  ...firm, with a strong emphasis on customer service and operational excellence. This role...  ..., and end-user systems, ensuring the help desk operates efficiently through active ticket... 
    Help
    Work at office
    Local area
    Remote work

    Wimberly Allison Tong & Goo

    New York, NY
    4 days ago
  •  ...will join our team in supporting the day to day technical...  ...a regular basis. As a service provider to small businesses...  ...years of experience in IT support/administration...  ...in service desk support Self-motivated...  ...Provider working with helping our clients navigate the... 
    Help
    Full time
    Work at office
    Remote work

    Big Idea Technology

    New York, NY
    1 day ago
  •  ...within you. The Global Manager, IT Employee Services leads NiCE’s worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech...  ...Cultivate a team capable of providing white-glove support for executive leadership... 
    Remote work
    Worldwide

    NICE

    Hoboken, NJ
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support & Service Desk Specialist - White-Glove Help. Be the first to apply!