IT Support & Service Desk Specialist - White-Glove Help
Smartly
A leading technology firm is seeking an IT Support & Service Desk Specialist to provide hands-on support for diverse operational systems, including macOS and Google Workspace applications. The role demands excellent communication skills, particularly for interacting with executives. Responsibilities include enhancing ITIL processes, managing service-desk platforms, and maintaining hardware/software inventories. The ideal candidate will have 3-5 years of experience in IT support and is proactive in delivering white-glove assistance. Competitive salary and comprehensive benefits offered. #J-18808-Ljbffr Smartly
$63 - $73 per hour
Senior Executive Support Analyst (White-Glove IT) Location: New York, NY (Hudson Yards) Pay Rate: $63.0... ...research issues escalated from the Help Desk. Modernization: Participate in cutting... ...AI integration and data-driven service delivery to proactively resolve issues...HelpHourly payWeekly payTemporary workWork at officeFlexible hoursDay shift$44.75k
...GENERAL DUTIES I.T. Support Assistants support routine operations... ...development, operations, help desk, and similar environments, as... ...is in CUNY's Classified Civil Service. The full specification is available... ...CONTRACT TITLE IT Support Assistant FLSA...HelpFull timeContract workPart timeWork experience placementRemote workWeekend workAfternoon shift- Desktop Support Specialist (White-Glove) This 6-month contract position through CDW working... ...and White Glove Service experience. Professional attire... ...Description Responsibilities: Help users resolve desktop... ...resolution. Support the Manager of IT Services with routine...HelpPermanent employmentContract workWork experience placementRemote workMonday to Friday
- A top-tier Managed Service Provider in New York is looking for an Onsite Help Desk Technician. This full-time role involves providing Tier 1 support to users onsite, troubleshooting a variety of technical issues with PC hardware and software, and communicating solutions...HelpFull time
- A top-tier Managed Service Provider in New York is seeking an Onsite Help Desk Technician. This full-time role focuses on providing Tier 1 support to users, resolving incidents related to personal computer software and hardware, and assisting with end-user hardware setup...HelpFull time
- Global Manager, IT Support Services The Global Manager, IT Support Services leads our worldwide... ...organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech... ...Cultivate a team capable of providing white-glove support for executive leadership and...Remote workWorldwide
$180k - $195k
...seeking a highly accomplished Service Desk Manager to lead and elevate our enterprise IT support function into a world-class, customer... ...role goes beyond traditional help desk management-focusing on... ...Service Quality Champion a "white-glove" support model for executives...HelpFor contractorsWork at officeLocal area- ...is seeking a Customer Support Representative Specialist to join us. Duties... ...65 customer‑centered IT support as the first... ...issues. Using ITIL‑based service management processes,... ...of IT service desk operations Expertise... ...growth opportunities to help you thrive. Financial...HelpRemote work
$80k - $110k
...IT Support Professional Bullish is seeking an IT... .... This isn't just a "help desk" job; it's a high-visibility... ...onsite IT support specialists to act as the face of... ...and software, from white-glove onboarding to complex... ...incoming requests via Jira Service Management, ensuring...HelpWork experience placementWork at office$1,200 per month
...Customer Service Representative – White-Glove Concierge Level Location: Remote. Employment Type: Full-Time.... ...traditional customer service role. It requires strong communication skills... ...part of a high-performing global team supporting a luxury brand with multiple locations...Full timeWork at officeRemote workMonday to Friday$100k - $120k
For 25+ years, ZRG has been helping our clients move forward in their industries... ...are seeking a dynamic and experienced IT Security & Support Manager to lead a team of... ...drive process improvements, and deliver white‑glove service to ensure operational excellence and...HelpHourly payFull timeWork at officeWork from home$70k - $85k
...Senior IT Support Technician Fully On-site in LES $70-85K base... ...for the stability of computer services, server health, and basic... ...issues that exceed standard help desk capabilities. Server & Infrastructure... ...). Executive & Clinical "White-Glove" Support: Provides...HelpRemote work- ...Leading writer of Property & Casualty Reinsurance seeking a IT Support / Services Delivery Manager in their NY office with responsibility for... ...transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and...HelpWork at office
$125k - $130k
...is a customer oriented support role centered on providing... ...experience with IT systems, servers, networks... ...support tickets. *Perform white-glove support of executives... ...hardware, software and services within department and... ...in transformation. We help clients activate ideas...HelpPermanent employmentWork experience placementRemote work3 days per week- ...is seeking a dedicated remote technical support specialist in New York. This role involves first-... ...network and server issues, requiring strong IT support experience and excellent... ...will have 2-3 years of experience in a service desk environment, proficiency with ticketing...HelpRemote job
$40 - $45 per hour
...Job Title: IT Support Specialist Job Description This in-office IT Support... ..., delivering seamless, white-glove support to employees, executive... ...teams to deploy tools, services, and automations that enhance... ...in transformation. We help clients activate ideas and...HelpLong term contractFull timeContract workTemporary workWork at office$90k - $110k
...Logistics US is looking for a Manager of Support (Help Desk) in Georgia to lead a team in delivering... ...overseeing daily operations, ensuring service level agreements are met, and implementing... ...will have strong leadership and IT support experience along with a commitment...Help$25 per hour
...option for technology operations and support in brands without an IT department, and a co‑managed option... ...remote video session tools. Answer IT service desk calls, emails, chats, and text,... ...software. Previous experience with help desk ticketing systems. Experience monitoring...HelpFull timeCasual workRemote workAfternoon shift- ...certified minority-owned (MBE) staffing services provider of contingent workforce. As a... ...500 brands in the world. Title : IT Support Specialist Location : NYC, NY -Onsite Duration... ...Working on site running our IT help desk Troubleshoot hardware and software...HelpContract workWork at officeRemote work
$20k - $22k
...and detail-oriented Customer Support Specialist Level 1 to join our growing... ...Synthesis technology solutions and services. You will play a key role in... ....g., healthcare technology, IT, or radiology) or equivalent... ..., technical support, or help‑desk role, preferably in the...HelpWork experience placementWork at officeRemote work- ...behavioral health and human services care through our... ...technical, analytical, and support professionals with deep... ...serve and want to help them provide the highest... .... The Customer Support Specialist serves as the primary point... ...Certifications in the IT field are highly...HelpFull timeTemporary workWork experience placementRemote work
$140k - $180k
...On-site Msp Manager Of It Service Support The On-site MSP Manager of IT Service Support is a critical... ...SOW are delivered, including Service Desk, Hardware Support, End-User Support,... ...Adaptability: Can lead others through change, help teams adapt to new directions, and...HelpFor contractorsRemote workFlexible hours$93.2k - $155.79k
...an incredible culture helps create a happy and motivated... ...and convenient services to a membership base that... ...improvements Lead service desk service-delivery... ...improvements Coordinate support efforts with... ...environment. Manage IT asset management, including...HelpLocal areaFlexible hours$120k - $150k
...Sell-Side Enterprise Services, BTCA & RHUB Support Specialist Location New York Business Area Sales... ...regulatory reporting suite of tools that help clients stay compliant by compiling... ...and transaction data and reporting it to the relevant regulators, all in a...HelpTemporary workFor contractorsWork experience placementWorldwide- ...Deskside Services And White Glove Support APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client... ..., abilities, and experiences to join our team and help us build a culture of belonging....HelpWork experience placementRemote work
$35 per hour
..., DeployStudio, Deep Freeze) Support and assist employees using AV... ...Respond to support requests in the IT Helpdesk both in person and... ...systems , particularly JIRA Service Desk and Confluence Strong OS X and... ...Working on site running our IT help desk Troubleshoot hardware...HelpRemote work$90k - $95k
...driven and experienced Senior IT Support Technician to serve as the primary... ...stack. Manage our IT service management platform (Freshservice... ...to root cause analysis, and help implement fixes that reduce support... ...platform (e.g., Jira Service Desk, Freshservice, or ServiceNow)....HelpWork at officeLocal areaRemote work3 days per week$100k - $115k
...Senior IT Support Specialist WATG is the world's preeminent destination and hospitality design... ...firm, with a strong emphasis on customer service and operational excellence. This role... ..., and end-user systems, ensuring the help desk operates efficiently through active ticket...HelpWork at officeLocal areaRemote work- ...will join our team in supporting the day to day technical... ...a regular basis. As a service provider to small businesses... ...years of experience in IT support/administration... ...in service desk support Self-motivated... ...Provider working with helping our clients navigate the...HelpFull timeWork at officeRemote work
- ...within you. The Global Manager, IT Employee Services leads NiCE’s worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech... ...Cultivate a team capable of providing white-glove support for executive leadership...Remote workWorldwide
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